The research aimed to examine the intention of Generation Z when using e-wallet for payments and the influence of discounts towards using e-wallet in the time of pandemics. The research used the qualitative method with total data of 22 students, collected using in-depth interviews through WhatsApp free call. The result shows that discount gives an impact on Generation Z in choosing the e-wallet, but a long-term loyalty is not guaranteed. The finding demonstrates that there are other influential factors for Generation Z to choose e-Wallet, namely ease of use, interrelated apps with the e-wallet, the security system, and cashless society. The limitations of the research lie in the relatively small numbers of respondents. Due to pandemics with physical distancing requirements, the research only carries out on data collected from 22 students from Economics Faculty in the State University of Malang, Indonesia. However, the research provides an insightful analysis for digital payments industry as a reference. It is expected that fellow researchers and academicians use the research as a fundamental to further investigate digital payments, especially amongst Generation Z in Indonesia or other parts of the world.
This study aims to find out how social media marketing activities influence consumer equity through brand equity in a culinary brand. The study sample is men and women, 200 respondents, within the age range of 18 to 30 years old This study uses quantitative methods and questionnaires as data collections tools. The data was then analyzed using SmartPLS with the Structural Equation Modelling approach. It is found that social media marketing activities positively influence consumer equity through brand equity in culinary brands. Customer equity is also indirectly affected by brand equity. Therefore, this research can be a basis for future research in social media marketing activities within the scope of culinary brands especially in the context of small-medium enterprises.
The countries in the Association of Southeast Asian Nations (ASEAN) are one of the main tourist destinations in the world. Indonesia became the fourth country in ASEAN with the highest number of arrivals. The existence of COVID-19 pandemic has a direct impact on Indonesia's tourism sector. The respondent of this research is millennial and post millennial. This study determines to found out the correlation of pandemic COVID-19 with the intention to travel from these two generations. This research examines the influence of perceived travel risk, travel motivation, and affect toward travel intention in ecotourism are for millennial traveller during the new normal phase five. This study is using quantitative methods and collecting data from 334 respondents that represents the sample criteria. These research findings only confirmed that only one of perceived risk dimensions or safety risk has significant effect on travel intention in ecotourism area during the new normal phase five. In addition, the level of negative affect and the level of positive affect had the positive effect on travel motivation. Finally, travel motivation can positively influence the travel intention in ecotourism area.
Salah satu masalah yang dihadapi oleh UMKM di Malang adalah menciptakan kemasan yang menarik khususnya produk makanan dan oleh-oleh khas Malang. Padahal peran kemasan sangat penting karena menciptakan kesan pertama bahkan sebelum produk dikonsumsi. Kemasan telah mendukung penciptaan nilai tambah bagi sebuah produk dari segi bentuk, warna, hingga grafisnya. Kemasan juga berfungsi dalam membangun indentitas sebuah produk. Indentitas yang tidak konsisten dapat menyebabkan konsumen kesulitan dalam mengenal produk tersebut. Program pengabdian ini akan melakukan proses redesign kemasan dari produk oleh-oleh khas di Malang. Program pengabdian ini akan dilakukan di Desa Gajahrejo terletak di Kecamatan Gedangan di Kabupaten Malang. Program pengabdian ini akan fokus bagaimana mendampingi pelaku UMKM di Desa Gajahrejo untuk mengembangkan desain kemasan yang diharapkan mampu meningkatkan tingkat daya saing produk tersebut. Program pendampigan pada pelaku UMKM di Desa Gajahrejo yang terdiri dari: persepsi dan harapan UMKM terhadap kemasan yang ingin dihasilkan untuk produk dengan pengisian data. Luaran yang diharapkan dalam program ini adalah desain baru dari produk peserta pelatihan. Proses pemetaan produk-produk Desa Gajahrejo menemukan bahwa produk-produk yang dihasilkan disana memiliki kualitas yang baik dan potensial untuk dikembangkan. Pendampingan pembuatan kemasan produk Desa Gajahrejo sementara hanya fokus pada dua produk yaitu kopi dan nugget kulit pisang yang diyakini memiliki potensi untuk diterima di pasar. “Gajahrejo” merupakan merek (brand) yang akan digunakan untuk produk-produk Desa Gajahrejo. Meskipun hanya dua produk yang dikembangkan, pengemasan dengan berbagai volume dilakukan untuk produk-produk bervariasi.
Indonesia has an active number of social media users, as many as 191 million people in January 2022 which rise significantly during the pandemic. This study aims to understand how social media marketing activities affect consumer purchase intention that is mediated by brand trust in a go-global, local clothing brand. This study uses a quantitative method on 200 respondents through an online questionnaire that is distributed to the Instagram followers of one of the go-global brands that showcase their product in New York Fashion Week in 2021. The results of this study indicate that social media marketing activities and brand trust have a significant effect on purchase intention. Brand trust mediates the relationship between social media marketing and purchase intention. Four dimensions of social media marketing activities namely word-of-mouth, entertainment, customizations, and trendiness, are the indicators that have the most significant influence in influencing purchase intention through brand trust. This research found two main things. First, social media marketing activities affect consumer purchase intentions to buy the product. Second, brand trust strengthens the influence of social media marketing activities on purchase intention.
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