In an e-commerce setup understanding the mechanism of repurchase intention of consumers is very essential for survival of business. The main purpose of this study was to understand mechanism and factors that impact consumer repurchase intention. Drawing upon information systems and marketing literature a model was formulated. The model was tested empirically using data collected through online survey in India. A total of 900 links to survey were emailed or messaged out of which 375 responses were received. Out of 375 responses 61 responses were eliminated due to incomplete information or lack of internet shopping experience. A total of 314 responses were finally put to empirical analysis. The findings of this study portray that perceived price and delivery quality have significant impact on perceived value, and perceived value has significant impact on repurchase intention. Further perceived price was found inversely related to perceived value and delivered quality was directly related to perceived value.

Public sector institutions in developing countries are going through major transformations because consumers are becoming more knowledgeable and demanding. This study presents the service quality of the Punjab Police using Mastrofski's six-dimensional policing model in the non-Western context of Pakistan by explaining the extent of service quality in the Punjab police. The survey-based approach was used to collect data from 360 citizens through developing an instrument based on Mastrofski's six dimensions. Descriptive analysis, exploratory factor analysis and correlation analysis were used to empirically explain application of the six-dimensional model of policing. The findings suggest that the public are satisfied with the quality of service provided by the police, based on the six dimensions of the model used for this research. However, the research model is highly correlated in a non-Western setting. This research, for the first time, discusses the service quality of police in a Pakistani context, which will help public policy personnel to improve the overall service quality of the Punjab Police.

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The purpose of this study is to empirically investigate the mediating result of employee engagement between organisational climate for innovation and innovative work behaviour. This study will have positive contribution towards theory. The tool used for data collection was closed-ended questionnaire. Results indicated that organisational climate for innovation and innovative work behaviour has a direct and indirect impact on innovative work behaviours. In this study, employee engagement has partial mediation impact between the organisational climate for innovation and innovative work behaviour. Approximately, 210 respondents participated in this study. The unit of analysis used in this study was employees. For practical implication, it will be useful for HR specialists who are concerned in increasing successful intercession that encourage employees to engage in innovative work behaviour. This paper offers contribution to the understanding of the relationship between the innovative work behaviour and organisational climate and mediating role of employee engagement.