Now a day ERP systems are being adopted by various organizations as part of their business growth strategies. However, one must realize that implementation of an ERP system is not a goal but a journey towards the goal. Even after successful implementation, the goal is not achieved until the system is completely used. The satisfaction of the users and the overall performance must be measured periodically to evaluate the success of the implementation and the overall object of having the Enterprise level of System.Our research paper uses and adapts the balanced scorecard method for the measurement of ERP performance. The model uses four interrelated dimensions i.e. (Financial, Customer, Internal Business & Learning and Growth). The questionnaire criteria were developed based on the four dimensions of the model. We then carried out an extensive survey on one of the major institutions in Pakistan to evaluate their recent ERP implementation. All major stakeholders participated in the survey.The results from the survey clearly indicated user satisfaction in one of the perspectives, while suggested dissatisfaction in another. Due to this research, we were clearly able to identify the problem area and offer recommendations to the organization for better performance of the ERP. This approach allows us to clearly identify the key performance indicators as well as their role in the total success of the ERP System.