Microinsurance is crucial for a developmental stride in Nigeria's insurance industry. This research therefore presents an investigation of the awareness and accessibility of microinsurance products with selected insurance firms a research ground for its empiricality. Essentially, two hypotheses were tested. They are to determine whether: (i) aggressive awareness drive towards microinsurance products has not been genuinely encouraged among insurance companies in Nigeria; and (ii) the accessibility of microinsurance products created by insurance companies have not significantly reflected in the lives of many insuring populace. The survey research design for this study was exploratory in nature. The study sample consisted of sixty (60) respondents from whom data were gathered through the use of an interview technique. A Kolmogorov-Smirnov technique was used for data analysis. The findings from the study revealed that awareness creation towards microinsurance products has been genuinely encouraged among insurance companies, while the accessibility has not yet reflected significantly in the lives of many insuring populace. The study thus recommends that adequate awareness, education and enlightenment programmes be introduced especially for low income earners. Also, Government should promote "financial literacy" through educational programmes using the mass media;Greater attention should be given to reducing operating cost and enhancing efficiencies amongst microinsurance service providers; and investment and continuous improvement in technology is highly essential for effective relationship management between customers and the insurance firms.

This study was designed with the aim to investigate the implementation of electronic payment systems in the service delivery of various insurance companies operating in Nigeria. To this end, the researchers have been able to assess if electronic payment systems have improved service delivery of insurance companies in Nigeria, and thus ascertained its acceptance level within the Nigeria’s insurance business environment. The study employed a cross-sectional type of survey design. The study commenced with the gathering of relevant literature. More so, a simple random technique was employed and relevant data were gathered through the use of structured questionnaire. The sample population consisted of 79 respondents made up of some members of staff drawn from 32 insurance companies which were selected from the directory of member companies. The major statistical technique employed for this study was a Kolmogorov-Smirnov test. Two hypotheses were tested in this study. The hypotheses tested in the study found that electronic payment systems have improved service delivery of insurance companies in Nigeria but yet to be fully accepted within the Nigeria’s insurance market space. The study confirms the significant influence of electronic payment system in the service delivery of insurance companies Nigeria. The study recommends that continuous investment in technology is imperatively crucial to allow for cordial business relationship among all players in the Nigerian insurance market environment. Also, greater attention should be placed on customers’ education and engagement in the use of electronic payment systems to enhance business transactions, and Government initiative towards cashless policy should be made feasible by continuously encouraging members of the public towards transacting business electronically.