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Approaches towards public housing has been noted as Government-sponsored over time, the government have been accorded the responsibility of provision of safe, secure, sanitary, accessible and affordable housing for its citizens, both for low, medium and high incomes. Also in the fulfilment of the United Nations Sustainable Development Goals (SDGs), Goal 11; which seeks to make towns, cities and settlements an inclusive habitation that is safe, resilient and sustainable for all categories of people by the year 2030. However, due to various limiting factors, the government have run short of meeting this expectation and in order to bridge this gap, it has brought about the Private-Public Partnership (PPP) schemes to meeting mass housing provision. However, the success of Public-Private Partnership is dependent on certain socio-economic variations. This study assessed the residential satisfaction amongst residents of selected two public-private partnership housing estates in Lagos State, Nigeria. With a view to understanding the performance of the estates in meeting residents housing needs. This is done by identify the socio-economic and demographic characteristics of residents, examining the physical characteristics of housing units in the PPP housing estates and identifying the factors that influence occupants’ satisfaction with the PPP housing estates. The data were analysed using descriptive statistics and categorical regression analysis. The result showed that the housing situations are generally satisfactory to the residents. The residents were mostly satisfied with their housing unit features, followed by their neighborhood environment and least satisfied with the maintenance practices. The study revealed that the residents socio-economic characteristic and demographic is the most significantly predictor to the residents level of satisfaction. The study concluded that satisfaction derived by residents of the PPP housing estates studied can be improved by provision of better housing maintenance practices and effective infrastructures and services.

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Integrating social client relationship management (CRM 2.0) in the built environment can enhance the relationship between construction organizations and client towards sustaining a long and lasting collaboration. The data exploration analyzed the e-readiness of contracting and consulting construction firms in the uptake of CRM 2.0 and the barriers encountered in the adoption of the modern business tool. The targeted organizations consist of seventy five (75) construction businesses operating in Lagos State which were selected from a pool of registered contracting and consulting construction firms using random sampling technique. Descriptive statistics of the e-readiness of contracting and consulting construction firms for CRM 2.0 adoption and barriers limiting its uptake were analyzed. Also, inferential analysis using Mann–Whitney U statistical and independent sample t-test was performed on the dataset obtained. The data generated will support construction firms on the necessity to engage in client social relationship management in ensuring sustainable client relationship management in the built environment.

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