Purpose – The purpose of this paper is to identify the existence of studies, by exploring the current literatures, on interaction among actors in Enterprise Resource Planning (ERP) implementation. Design/methodology/approach – A new classification framework is offered, along with the two dimensions of ERP implementation: determinants and outcomes, to provide four types of research classes. Hundreds of articles were searched by using keywords from journal data bases. The selected articles were grouped based on the new classification of ERP implementation, followed by an in-depth analysis by using the Context, Intervention, Mechanism, Outcomes logic and the system of systems methodologies (SOSM) framework. Findings – The interactions among actors in ERP implementation have been overlooked, although there is almost always disagreements, misperceptions, and conflicts. Managing the interactions among actors is considered important because common failures in ERP implementation are often caused by mismanaged interactions among the key actors. Unfortunately, the existing research has so far shown a small effort to study how the actors’ interactions are managed. Research limitations/implications – One key limitation of this research is that the number of actor-related articles is lesser than the factor-related articles. Further research should be conducted to explain how to manage the interactions among the actors in each stage of ERP implementation. Practical implications – A guidance to prepare the entire organization prior to the ERP implementation to seriously consider the typical conflict among actors on each stage of ERP implementation and its causal factors and how to resolve them. Social implications – The importance of understanding typical conflict among actors, its causal factors, and how to resolve them can be extended to other projects or social phenomenon. Originality/value – This proposed framework is new to the ERP literature and serves to identify and expand further research on actors’ interactions to improve the success of ERP implementation. This is the first research to identify the interactions among actors in ERP implementation by using a clearly structured methodological approach, which is conducted by critically reviewing the ERP implementation literature.

This study aims to analyze the effect of company reputation and service quality on purchasing decisions for headhunter services. This study is to determine the basis for consumer considerations in choosing a headhunter company, and for headhunter companies this research can be a reference in maintaining relationships with their customers. There are 3 hypotheses tested, and this study uses quantitative methods by conducting surveys. The sampling method is using probability sampling with a sample size of 115 respondents based on the hair formula. As for analyzing the data of this study using multiple linear regression analysis methods.The company's reputation and service quality both influence the decision to purchase headhunter services, with the main factor having higher relevance being the service quality variable. This study aims to determine the relationship of company reputation and service quality to purchasing decisions on professional recruitment services. Future research is expected to raise one case from a large headhunter company (local/international) regarding building the reputation of a headhunter service company. This is so that the headhunter Industry has a proven academic subject of what reputation looks like in the Headhunter Industry

Brand determines the success of a company, as well as branding a city. In the era of regional autonomy and transparency of information, city branding has a major role as a strategy to gain a reputation and a strong positioning in the face of competition with other cities. Therefore, this study aims to identify and mapping the potential areas to be formed as city branding, in particular by exploiting the potential of ecotourism in Pinrang, especially from the perspective of local government.

The choice of country road construction applying the method of Analytic Hierarchy Process and Simple Multi Attribute Rating Technique for the aim of the formulation and decision-making for the choice of road construction between flexible pavement and rigid pavement. The case study takes a road in the area of Poso, Center of Sulawesi, Indonesia. Data is taken by using a detailed questionnaire and distributed to respondents at random by 30 people. From the analysis of the obtained results are as follows as the selection of the path using the method of Analytic Hierarchy Process by weighting variables long-term durability and maintenance, the Simple Multi Attribute Rating Technique method by trading and cost benefit. Based on long-term durability, road construction should be resistant to weather is the first priority, and to resistant of traffic density and the road construction must be impervious to the ground shifting. Based on maintenance. The first priority is the path should be a period of excellent treatment and ease implemented of construction. Road construction to be used based on Analytic Hierarchy Process and Simple Multi Attribute Rating Technique is the flexible pavement. The weighting of the results seen from long-term durability and maintenance are obtained that the road asphalt has the highest weight value is 61.4% while the concrete path is 38.6%. The cost of the flexible pavement has a price of Rp. 365.788.000,-value benefit of/km is 61.40%, whereas for rigid path have a price amounting is Rp. 708.029.000,-value benefit of/km is 38.60%.