<p class="keywords">The quality of education is primarily determined by the academician expertise, skills, abilities and competences. Poor quality of education will give bad impact to the institution.  It is very important to enhance the quality of service to ensure education system in Malaysia higher education is at par as international education standard. To achieve the international standard, the teaching quality of lecturers must be seriously taken into consideration. An appropriate method of lecturers’ evaluation should be used to measure lecturers’ performance and credibility. The purpose of this study is to improve the lecturers’ evaluation score by using Analytic Hierarchy Process (AHP). AHP is used to obtain the weightage of each criteria in lecturers’ evaluation.  The results show that teaching delivery carries the highest weightage, followed by assesment, course content and course material, lecturer’s interaction and lecturer’s commitment criteria. By implementing a new method of calculation, the overall score will be more accurate in describing the overall lecturers performance from students’ point of view.</p>

Higher learning institutions play an important role in producing future talents as it does not only equip the students with knowledge but also inculcates value-added skills such as leadership skill. The skills are needed to prepare themselves for the overcoming challenge after graduated.  The involvement as a Student Representative Committee (SRC) is a good starting point for producing future leader as students get involved in various activities and decision-making process. The SRC is responsible for representing the voice of students community, especially related to the academic, welfare and co-curricular activities. Thus, the right selection of the SRC candidates is crucial as it will reflect universities’ good governance. This study wishes to gather the perceptions of students community towards SRC leadership criteria and look into the dominant criteria through the Analytic Hierarchy Process (AHP) method. The study was conducted at Universiti Kuala Lumpur. The results revealed that the students community hope for the SRC members who have leadership talents such as good in Communication, Well-organised, Passionate, Creative, Commitment, Team-player and Visionary. By using AHP, Commitment, Passionate and Well-organised contributed to the highest weightage that indicated such criteria are important to be considered in the SRC selection process.