No abstract

Global trends and advancements, economic demands, technological revolutions, and challenges are among some of the factors contributing towards the creation of business incubators to nurture fledgling startups to upscale and accelerate their business development. Although it is widely acknowledged that incubation models have changed over the years, yet not many aware of the value propositions that have been evolved over the past decades. Therefore, this study starts with the genesis of business incubation which was retraced in the 1950s. Thus, by using typology methodology, this study reviews the evolution of business incubators into three phases, namely first generation; economy of scale, secondgeneration; knowledge-based service, and the third generation; access to external resources, knowledge, and legitimacy. To provide comprehensive data, the methodology used was the integrative review of the literature. This study suggests the incubators' strategy and value proposition should be based on the current trend, challenges, needs, and opportunities in the context of startups.

No abstract

Fierce rivalry among the major players in the Malaysian telecommunications industry was evident despite tremendous growth in recent years. This competitive environment was driven by fluctuating consumer brand loyalty which has become a major concern. Hence, this study examined the factors that influence brand loyalty in the telecommunications industry which includes corporate image, confidence, service efficiency, and switching costs, as well as the importance of these factors. The study employed a quantitative research method and a structured questionnaire was used to collect the data. 249 usable responses were obtained and the data were analyzed using SPSS. The results indicated that corporate image and trust were significant while service quality was marginally supported. In contradiction, switching cost was insignificant in predicting customer loyalty. Trust was found to be a strong predictor of brand loyalty.

A rapidly advancing technology has transformed the scene of employment making the talents increasingly attractive and marketable across the globe, making them a new differentiator in the human capital market. This, in turn, has created tremendous pressure on the organisation to ascertain talent retention. As a result, scholarly endeavors are continuing to address the dynamics of talent and therefore, talent development is gaining attention as a new mechanism to address challenges confronting these organisations. In explaining this phenomenon, there have been also consistent calls to investigate work engagement as well across different settings to further explore employee retention. Therefore, this study attempts to address underexplored constituents in explaining intention to stay from a talent perspective including talent development practices and work engagement. A structured selfadministered questionnaire was used in this research to collect data from 287 respondents from the Malaysian private healthcare industry. Structural equation modeling was used to analyse the data. The results discussed in terms of evolutionary findings in the realm of theory and practice of talent development. It is envisaged that the findings were an incremental contribution to existing literature and also of great importance to organisational behavior scholars, human resource experts, and workplace policy regulators.