Abstract:Purpose -Resistance to change is cited as a significant reason why productivity initiatives fail. Therefore, effectively managing and overcoming resistance to change is a critical factor for the successful outcome of any intervention. This paper explores current knowledge of resistance to change and seeks to review the literature and so understand what methods can be used to manage change initiatives. Design/methodology/approach -An extensive literature review has identified theories, frameworks and methodologies to successfully manage and overcome resistance to organisational change. Findings -Managing and overcoming opposition to change starts by assessing the types of resistance; and this classification will form the basis for the development of an implementation strategy to reduce resistance. This includes creating readiness and urgency for change, creating a vision for change, having employees participate in the change effort, training and coaching employees, effectively communicating the change, creating and planning for quick wins, and refreezing the organisation. Research limitations/implications -The tools and techniques presented in this article need to be adapted to the organisation's specificities as well as to the contextual situation. Originality/value -Today's competitive, uncertain and fast paced economic environment requires organisations to change in order to maintain or develop their competitive advantage. This paper combines numerous theories, frameworks and methodologies to successfully manage and overcome resistance in order gain acceptance and meet the desired needs.