Purpose -This paper aims to provide a selective bibliographic review of developments in career management and in particular, notions of talent from both an organizational and hospitality graduate perspective. It also aims to embrace the recruitment, retention and progression of talent across an industry, where success is ultimately dependent on the capabilities of employees to deliver at the point of service. Design/methodology/approach -A thematic analysis has been undertaken of selected bibliographies as they contribute to current thinking in the area of graduate careers and talent management in the hospitality industry. Findings -Emergent themes have provided a framework to aid a deeper understanding of implications and practical applications. It concludes the need for committed, professional, motivated and developed graduates in the attainment of immediate and long-term objectives, so crucial for hospitality organizations, to combat retention issues. Practical implications -Informs the potential of talent management as a driver of competitive advantage, within an industry where investment in people is a priority to ensure quality of service provision. Originality/value -The paper provides an applied perspective on the management of talent within hospitality, highlighting the need for increased industry-wide recognition and adoption.
If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractThis article is set in the context of the experience of South East Asian (SEA) students of undergraduate hospitality at Glasgow Caledonian University. Focusing on issues of pedagogy, it discusses learning adjustment in terms of students' educational experiences, expectations and inclinations and the corresponding academic staff interpretation and facilitation of effective learning. The insights of both SEA students and academic staff are discussed in relation to cultural referents and within a pedagogical framework, as part of an action research project which draws from student questionnaires, participant observation and a series of student and staff focus group sessions.
PurposeThe purpose of this research is to provide a qualitative insight into contemporary issues of consumption and associated lifestyle identities within the branded coffee house sector in Scotland.Design/methodology/approachBased on summary case findings, the ethno‐methodological approach has provided a consumer‐based focus via the use of narratives which have helped to build pictures on routine aspects of this social phenomenon for analysis.FindingsThe study has highlighted a number of emergent issues and patterns pertinent to this popular sector as it infiltrates Scottish society. The addictive mix of quality products, sophisticated packaging, high levels of personal service with added social and environmental scruples have led to phenomenal growth in the postmodern Scottish urban landscape. Scottish consumers has become daily devotees to the designer cup with 83 per cent claiming that this type of consumption is fuelled by lifestyle considerations.Research limitations/implicationsFieldwork was facilitated by nominated access in four branded operations across four Scottish cities. Controlled conditions were employed to facilitate generalization with further research desirable over a wider timeframe to allow evaluation of potential relationships between gender, geography and usage patterns.Practical implicationsImplications for the ubiquitous Scottish public house are clear in that there is evidence of competition with the branded coffee sector in terms of share of discretionary leisure spend. This, coupled with the apparently increasing feminization of social space with its preference for clean, healthy and positive lifestyle choices as opposed to the negative, predominantly male dominance of Scottish pub culture, indicates potential decline and further gender segregation at a time when companies are trying to involve the family more in the public house market.Originality/valueThis paper will be of interest to anyone who has pondered life over a cup of designer coffee in or from a branded outlet and wondered whatever one did before the advent of this US‐led revolution which people have adopted and adapted as their own brand of café culture.
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