Previous studies on occupational burnout among police personnel did not pay enough attention to how gender and marital status may influence the connection between job stress and occupational burnout, especially where cultural beliefs direct gender and marital issues in relation to work, such as Nigeria. This study, therefore, investigated the extent to which gender and marital status moderate the relationship between job stress and occupational burnout. Participants were 213 police personnel (male = 120; female = 93) selected from 10 urban and 10 semi-urban police divisions in Nigeria. Their ages ranged between 20 and 54 years (M age =38.15 years; SD =10.0). Results revealed that job stress significantly predicted occupational burnout such that an increase in job stress led to increase in the level of occupational burnout. Gender moderated the effects of job stress on occupational burnout in such a way that job stress tended to result in higher level of occupational burnout in female than in male police personnel. Similarly, marital status moderated the relationship between job stress and occupational burnout in such a way that police personnel who were married tended to report higher level of occupational burnout in the presence of job stress than those who were single. Implications for gender sensitivity and family supportiveness were discussed.
This study investigated the extent to which job stress, emotional labor, and emotional intelligence predict turnover intention among bank and health workers. Sample comprised 270 employees (bank = 149; health = 121), whose ages averaged 33.04 (SD = 7.86). Results of the hierarchical multiple regression revealed that job stress did not predict turnover intention. However, emotional labor increased employees' turnover intention. Emotional intelligence led to a reduction in employees' level of turnover intention. Bank workers reported higher level of turnover intention than health workers. In order to reduce turnover intention among employees in service occupations, emotional demands placed on them should be reduced while their level of emotional intelligence should be enhanced.
Studies on occupational burnout among health workers, especially in Nigeria have been at best isolated. No adequate inter-occupational comparative study on burnout among health workers, police personnel, and teachers has been conducted. This study, therefore, investigated the extent to which health workers were different from police personnel, and teachers in the manifestations of emotional exhaustion, depersonalization, reduced personal accomplishment, and overall occupational burnout. Participants were 455 employees (203 males; 252 females) sampled from 3 service occupations (police = 139; health = 159; teaching = 157), whose ages averaged 35.94 years (SD = 7.93). Health workers reported higher levels of emotional exhaustion, depersonalization, and overall occupational burnout than either police personnel or teachers. Although health workers reported a higher level of reduced personal accomplishment than police personnel, results indicated that teachers felt as underachieving as health workers. The findings were discussed in terms of the perceived imbalance in the job demands-rewards ratio in the job situations.
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