Effects of Felt Obligation on Occupational Burnout among Employees of Post-Consolidation Banks in Akure, Nigeria.

Ogungbamila, Bolanle

doi:10.4314/ifep.v18i2.56755

Cited by 9 publications

(12 citation statements)

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“…The ethics of the medical profession frown at medical personnel who behave callously toward patients. Similarly, bank workers are obliged to treat customers with dignity and balance organizational demands with customer needs (Ogungbamila, 2010). These professional and organizational expectations might have exerted similar pressure on health and bank workers to be responsive toward patients and customers, which might have indirectly enhanced their level of efficiency.…”

Section: Discussionmentioning

confidence: 99%

Work-Family Interference and Occupational Burnout among Employees in Service Occupations in Nigeria

Ogungbamila¹

2014

IJPS

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This study investigated the extent to which two directions of work-family interference (work interfering with family and family interfering with work) were associated with occupational burnout. It was a cross-sectional survey involving 311 employees (147 males; 164 females) sampled from 2 service occupations (Health=149; Bank=162) in southwestern Nigeria. Results of the hierarchical multiple regression indicated that type of service occupation was significantly associated with emotional exhaustion and overall occupational burnout with employees in the health sector experiencing higher burnout than those in the banking sector. However, there were no occupational differences in employees' level of dehumanization and feelings of reduced personal accomplishment. Family interfering with work was significantly associated with dehumanization, feelings of reduced personal accomplishment and overall occupational burnout such that employees' levels of dehumanization, feelings of reduced personal accomplishment, and overall occupational burnout increased with family interfering with work. Family interfering with work was not associated with emotional exhaustion. Work interference with family was not associated with emotional exhaustion, dehumanization, and overall occupational burnout. However, employees who experienced high work interference with family reported low feelings of reduced personal accomplishment. In order to reduce occupational burnout among employees in service occupations, adequate job resources that help manage the perceived incompatibility in work and family roles should be provided.

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Section: Discussionmentioning

confidence: 99%

Work-Family Interference and Occupational Burnout among Employees in Service Occupations in Nigeria

Ogungbamila¹

2014

IJPS

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“…Hasil empiris ini menyebutkan bahwa perasaan berkewajiban berkorelasi dengan anteseden seperti dukungan organisasi dan komitmen afektif. Penelitian sebelumnya yang telah teridentifikasi mencoba untuk menganalisa perasaan berkewajiban pegawai dalam perspektif teoritis yang berbeda (Shih dan Chen, 2010;Ogungbamila, 2010;Ladebo, 2006). Sementara hal ini ditegaskan lagi oleh Pradesa, Taufik, dan Novira (2018) bahwa konstruk perasaan berkewajiban dipandang tidak selalu menjadi bentuk resiprokasi utama dan baku dari persepsi dukungan organisasi.…”

Section: B Komitmen Afektif Dan Perasaan Berkewajibanunclassified

Peran Komitmen Afektif Dalam Memperkuat Dampak Dari Dimensi Iklim Kerja Etis Terhadap Perasaaan Berkewajiban Pegawai

Pradesa¹

2018

JBK

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This study aims to explore the role of the psychological and emotional attachments of Civil Servants in strengthening the dimensions of the public ethical work climate in an effort to increase the perceived obligations to help achieve the goals of a public organization. Therefore, this study tries to answer the research question about whether affective commitment is able to strengthen the effects of each dimension of the ethical work climate on increasing feelings of duty of employees, and which of these dimensions is most dominant in giving the greatest effect indirectly on the feeling of obligation through commitment employee affective. A total of 42 civil servants who worked in the West Java Provincial Government office were respondents in this study. The collected data were analyzed using a structural equation model based on Partial Least Square. The research findings reveal that all dimensions of the ethical work climate have an important meaning in shaping the emotional attachment of employees to their organizations, especially the greatest impact produced by rules and codes. The interesting thing that was revealed was that the results of the study confirm that the emotional attachment of employees can have a huge impact on increasing the feeling of obligation to the organization. An important implication for public organizations is how to strengthen the dimensions of an ethical work climate that not only departs from the rules alone.Abstrak JIBEKA Jurnal Ilmiah Bisnis dan Ekonomi Asia ISSN 2620-875X (Online) ISSN 0126-1258 (Print) https://www.jurnal.stie.asia.ac.id |JIBEKAHal. [16][17][18][19][20][21][22][23][24][25][26][27][28][29] Vol. 12, No. 2, Agustus 2018 organisasi. Implikasi penting bagi organisasi publik adalah bagaimana memperkuat dimensi iklim kerja etis yang tidak hanya berangkat dari aturan semata.Kata Kunci: Iklim Kerja Etis, Komitmen Afektif, Perasaan Berkewajiban I. PendahuluanPada dasarnya fungsi etika pada pengembangan organisasi tidak hanya berfokus pada perilaku individu dalam bekerja, tetapi juga dalam hal lainnya seperti perilaku pengambilan keputusan (Wyld dan Jones, 2007). Sejauh mana pemerintah yang bersifat demokratis dapat memenuhi tujuan melayani rakyat dan meningkatkan kesejahteraan umum sebagian besar sangat bergantung pada sikap dan perilaku dari pegawai publik (Raile, 2012). Oleh karena itu dengan mengeksplorasi iklim etika di ranah organisasi pemerintah akan membantu administrator maupun pembuat kebijakan dalam memahami sifat perilaku etis dalam pengaturan organisasi publik dan bagaimana kondisi ini dapat mempengaruhi pelaksanaan kebijakan publik dan berikut sikap dan perilaku individu (Rasmussen et al., 2003).Fokus kepada etika sektor publik dipandang sebagai reaksi atas tren baru dari manajemen publik (Stensota, 2010). Hal ini membawa perdebatan kepada peningkatan perhatian atas bagaimana karakter dalam etika publik harus dijelaskan dengan baik. Karakter etika publik menjadi sensitif ketika diarahkan kepada model kontemporer dari administrasi kesejahteraan dan fokus kepad...

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“…Furthermore, the peculiar nature of banking industry; resuming work early and closing late, high job demands, low job control, weekend banking and part time studies and lack of shifting makes them more vulnerable to burnout (Ogungbamila, ). Most studies on post‐consolidation behaviours of bank employees in Nigeria focused on job attitudes and behaviours while less attention has been paid to job burnout (Ogungbamila, ). Therefore, for the survival of the banking industry in Nigeria, adequate attention should be given to the incidence of burnout among bank workers.…”

mentioning

confidence: 99%

“…Based on the foregoing, an individual may have one, two or all three dimensions of burnout. They are not equally bad for workers because it is possible to redesign the job or provide resources at the exhaustion stage before it gets to the second and last serious stages of the burnout process which may lead to absenteeism, ineffectiveness, low productivity, job dissatisfaction, turnover, poor mental health and depression (Maslach, ; Ogungbamila, ).…”

mentioning

confidence: 99%

Job characteristics and burnout: The moderating roles of emotional intelligence, motivation and pay among bank employees

Salami

Ajitoni

2015

Int J Psychol

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This study investigated the prediction of burnout from job characteristics, emotional intelligence, motivation and pay among bank employees. It also examined the interactions of emotional intelligence, motivation, pay and job characteristics in the prediction of burnout. Data obtained from 230 (Males = 127, Females = 103) bank employees were analysed using Pearson's Product Moment Correlation and multiple regression analysis. Results showed that theses variables jointly and separately negatively predicted burnout components. The results further indicated that emotional intelligence, motivation and pay separately interacted with some job characteristic components to negatively predict some burnout components. The findings imply that emotional intelligence, motivation and pay could be considered by counsellors when designing interventions to reduce burnout among bank employees.

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Effects of Felt Obligation on Occupational Burnout among Employees of Post-Consolidation Banks in Akure, Nigeria.

Cited by 9 publications

References 0 publications

Work-Family Interference and Occupational Burnout among Employees in Service Occupations in Nigeria

Work-Family Interference and Occupational Burnout among Employees in Service Occupations in Nigeria

Peran Komitmen Afektif Dalam Memperkuat Dampak Dari Dimensi Iklim Kerja Etis Terhadap Perasaaan Berkewajiban Pegawai

Job characteristics and burnout: The moderating roles of emotional intelligence, motivation and pay among bank employees

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