The authors examined intentions toward prospective employers with different alternative dispute resolution (ADR) policies and no ADR policy. In Study 1, students (N = 124) were randomly assigned to 1 of 4 conditions in which 2 variables, arbitration policy presence or absence and firm desirability, were manipulated. The presence of a voluntary, nonbinding arbitration policy had no impact on intentions and did not interact with firm desirability. In Study 2, students (N = 273) were randomly assigned to 1 of 8 conditions (mandatory vs. voluntary arbitration, binding vs. nonbinding arbitration, and highly desirable vs. less desirable employer). Both mandatory and binding arbitration policies were related to less favorable intentions toward firms. Predictions regarding the interaction of ADR policy and firm desirability were partially supported. Some support was found for the interaction between ADR policy and ethnicity.
Differences in the reported use of reward allocation principles based on equity, equality, and need in work organizations in Germany, United Kingdom, New Zealand, the United States, and Brazil are investigated. Organization-level and nation-level predictors are used to explain reported differences. Organizational, macroeconomic, and Schwartz's nation-level value indices are all found to be significant predictors. Reliance on equity is predicted by organization-level variables and high nation-level mastery. Reliance on equality is only influenced by organization-level variables. Reliance on need is predicted by the unemployment rate and high nation-level embeddedness. The results indicate that reward allocation studies that focus solely on individual-level factors will fail to detect important sources of variance. The need to consider multiple levels of explanation in cross-cultural research is discussed.
This paper reports the results of two studies undertaken in the same Fortune 500 company as it adopted an Alternative Dispute Resolution (ADR) program. Study 1 assessed employees' perceptions of fairness, trust, and turnover intentions regarding ADR options. Compared with other options for ADR, a program consisting of mandatory mediation followed by mandatory and binding arbitration (MMBA) resulted in signifi cantly lower levels of procedural fairness perception, organizational trust, and intentions to stay with the fi rm. Contrary to previous research, no signifi cant effects were found related to respondents' demographic characteristics and their reactions to ADR program characteristics. In Study 2, job-applicant fl ow data were evaluated and compared by corporate region to determine the effects of an MMBA program installed in one region. Results revealed no signifi cant effects related to the MMBA program on the organization's ability to recruit and ultimately fi ll key positions. As in Study 1, no signifi cant effects were found in Study 2 for the demographic characteristics of applicant race/ethnicity, gender, or age on applicant recruitment decisions. Although Study 2 results indicated job candidates are unaffected by the existence of an MMBA program, given Study 1's results, practitioners should be cautious about implementing such a program for current employees.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.