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The purpose of this study was to explore the relationship between communication and productivity. Specifically, we had two aims: (a) to determine employee perceptions of the impact of eight dimensions of communication satisfaction on productivity, and (b) to understand how the type of organization may moderate the link between communication and productivity. Two businesses, representative of service and manufacturing organizations, were investigated by administering the Communication Satisfaction Questionnaire and interviewing all employees. The results showed that communication was perceived to have an impact on productivity that varied in both kind and magnitude. Moreover, a number of intriguing differences emerged between these two companies. The findings suggest that the link between communication and productivity is more complex than previously assumed.

Intraorganizational communication affects job satisfaction and turnover. The goal of this study was to explore relationships between communication and job satisfaction, intention to leave, and burnout among Flemish hospital nurses. A multicenter questionnaire study was conducted in three hospitals using the Communication Satisfaction Questionnaire, the Turnover Intention subscale of the Questionnaire on the Experience and Evaluation of Work, and the Maslach Burnout Inventory. A visual analog scale measured job satisfaction. The mean job satisfaction score was 7.49/10 (±1.43). Almost 7% of nurse participants (93/1,355) reported a high intent to leave, and 2.9% of the respondents (41/1,454) had a score indicative of burnout. All dimensions of communication were associated with job satisfaction. A low score on any dimension of communication satisfaction, except "Relationship With Employees," was associated with higher intent to leave and burnout. Study findings support the need for management interventions to enhance efficient communication and ensure high-quality care and patient safety.

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Current trends in leadership study recognize the importance of symbol use in the everyday talk of leaders. An examination of the conversational forms constituting effective and ineffective talk by leaders revealed two findings: (1) Effective conversations by leaders were viewed as positively valenced, coherent, and as facilitating the accomplishment of work-related and personal goals, and (2) effective conversations produced higher levels of identification and decreased organizational members' need for legitimation processes. These findings suggest several research areas regarding the relationship between leadership and communication competence.