The administration, faculty, and staff at Hostos Community College strive to improve students’ computer and information literacy skills while meeting the distinct needs of Millennials. In 2007, Hostos initiated a project to reconfigure physical spaces throughout the campus (areas in the Library, Academic Learning Center, Educational Technology Office, and Academic Computing Center) and establish a unified virtual space, creating a cross-divisional entity: the Information Learning Commons (ILC). This case discusses the formation of the ILC Committee, the group that envisions and manages physical ILC spaces’ renovation and also develops virtual spaces; the planning and implementation of physical learning commons spaces; the web applications that unify the ILC; the benefits of reducing duplication and optimizing resource utilization; Hostos current challenges with the ILC concept; and finally, the imminent expansion of virtual commons spaces. Hostos is an exemplar in how collaboration can creatively maximize resources through technology to meet students’ needs.
La investigación en el campo de la Gestion del Conocimiento (GC) ha crecido en acumuladoe importancia tanto en el mundo académico como empresarial. Sin embargo, no ha establecido apropiadamente cómo y cúando una iniciativa de GC debe ser aplicada. Por lo anterior, en el presente artículo se describe la estructura -basada en capas- de un framework de gestión del conocimiento (FGC) que permite la administración de los recursos de conocimiento articulando, por niveles, diferentes funciones y actividades para la administración de los recursos de conocimiento entre los integrantes de una organización. Se presenta a partir del FGC un prototipo de Sistema de Gestión del Conocimiento (SGC) orientado al manejo del conocimiento de grupos de investigación.
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