Agreement about research questions can strengthen disciplinary identity and give direction to a field that is still maturing. The central research question this article poses foregrounds texts, broadly defined as verbal, visual, and multimedia, and the power of texts to mediate knowledge, values, and action in a variety of contexts. Related questions concern disciplinarity, pedagogy, practice, and social change. These questions overlap and inform each other. Any single study does not necessarily fall exclusively into one area. A mapping of a field's research questions is a political act, emphasizing some questions and marginalizing or excluding others. The emphases may change over time. This mapping illustrates reasons for the tensions between the academic and practitioner areas of the field. It also points out their shared research interests and opportunities for future research.
The report for decision making shares some common ground with the proposal, the report of scientific experiment, and even the persuasive essay, yet these genres differ. Recognizing these differences is necessary for effective inquiry, pedagogy, and decision making. The genres are means of solving different types of problems: practical, empirical, and theoretical. They serve different aims: action, demonstration, and conviction. The proposal, like the report, may solve practical problems, but the proposal advocates, whereas the report inquires. These genres all embody assumptions about problem solving and inquiry in their forms. Applying the problem-solving goals and methods of the proposal, experimental report, or essay to the report for decision making compromises the quality of the inquiry and of the resulting decision. Complex problems for decision making require a rhetorical method of inquiry based on Aristotle's special topics. The report genre reflects the invention heuristics and analysis in its form.
A field’s identity and sustainability depend on its research as well as on programs, practice, and infrastructure. Research and practice have a reciprocal relationship, with practice identifying research questions and researchers answering those questions to improve practice. Technical communication research also has an exploratory purpose, using the knowledge and methods of the field to explain how texts work in a variety of contexts. A gap between research and practice developed in the 1990s. Defining explicitly how the parts of our research and our practice connect to form a whole will give the field a stronger identity
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