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Purpose – The purpose of this paper is to propose a sustainability measurement and scoring system for assessing the efforts of organizations at meeting sustainability targets. Using technique for order preference by similarity to ideal solution (TOPSIS) as the basic framework, the proposed method incorporates all three sustainability dimensions – economic, environmental and social – to establish a threshold below which an organization is considered to have failed a sustainability test. In Addition, an introduction of a time-independent threshold enables a clearer comparison of performance of organizations over time. The proposed method includes plots for visualizing the sustainability performance of organizations under review. Design/methodology/approach – The proposed method first assigns target values to a hypothetical organization. TOPSIS is then used to generate composite scores in which the score of the hypothetical organization is set as the threshold below which organizations are deemed to have failed a sustainability test. Using the square of the closeness coefficient of TOPSIS, the final composite score is decomposed into three components to reflect the contribution of the three dimensions of sustainability to serve as a guide to determining which dimension to focus on for improvement. A relative comparison score is then proposed to track the performance of organizations over time. Findings – The proposed method with its ability to set a threshold is able to determine organizations that have passed a sustainability test from those that have failed. The tracking of organizational performance over time also serves to highlight progress being made by organizations to meet an agreed sustainability target. Results from the application of the proposed method for evaluating sustainability of banks under the three dimensions of sustainability highlight its practical applicability. The proposed method can also be applied to a wide range of comparison problems including make-or-by decisions and award selection. Practical implications – As most industries and organizations become conscious of the pressure to adopt sustainable practices, the proposed measuring system would help identify those that are meeting sustainability targets as well as to track their progress over time. Originality/value – Most sustainability measurement indicators rarely have thresholds to determine whether an organization has met or failed to meet a sustainability test other than ranking them from top to bottom. The proposed method provides a threshold as well as a procedure for tracking the sustainability performance of organizations over time.

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Previous insurance efficiency studies have focused on cost efficiency or static and dynamic technical productivity and therefore ignored dynamic cost productivity. Previous studies have also failed to consider economies of scale at the firm level. This study employs a panel data of insurers to assess the dynamic cost productivity growth in Ghana from 2005 to 2014. We also explore the determinants of cost productivity growth in the Ghanaian insurance industry. We find that the introduction of the Insurance Act of 2006 saw some large cost productivity growths; however, since 2012 the industry has been facing some marginal cost productivity decline. The cost improving policies in the Act that encouraged cost efficiency must be revisited by regulators, as it seems that the industry is going back to the preregulation cost environment. Additionally, not many insurers have been operating at the optimal production scale over the period.

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