Infrastructure is the backbone of the US economy and a necessary input to every economic output [1]. The cost of infrastructure maintenance and management demands significant expense for government and private companies. Infrastructure owners want to increase efficiency and improve their bottom-line from existing infrastructure rather than building new ones [2]. One of the significant challenges for the engineering community has been adopting new technologies such as low-cost wireless smart sensors, augmented reality, Unmanned Aerial System (UAS)-based Structural Health Monitoring (SHM). To receive first-hand insight from infrastructure owners, industry professionals and researchers, a workshop entitled ‘Infrastructure, Maintenance and Management Using New Technology’ was conducted in Fort Worth, Texas. In this paper the findings from the workshop are discussed. Stakeholders highlighted safety of the bridge inspectors as the priority in the maintenance and management work. Based on the findings of this workshop it now clear that adopting new technologies leads to higher safety for field inspectors. Key aspects include importance of new technologies for obtaining actionable data for maintenance and management, owner’s perspectives on development of future technologies, current research progress and challenges faced by infrastructure industry in implementing new technologies are presented.