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Groupware systems are computer-based systems that support two or more users engaged in a common task, and that provide an interface to a shared environment. These systems frequently require fine-granularity sharing of data and fast response times. This paper distinguishes real-time groupware systems from other multiuser systems and discusses their concurrency control requirements. An algorithm for concurrency control in real-time groupware systems is then presented. The advantages of this algorithm are its simplicity of use and its responsiveness: users can operate directly on the data without obtaining locks. The algorithm must know some semantics of the operations. However the algorithm's overall structure is independent of the semantic information, allowing the algorithm to be adapted to many situations. An example application of the algorithm to group text editing is given, along with a sketch of its proof of correctness in this particular case. We note that the behavior desired in many of these systems is non-serializable.

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Dynamic change is a large and pervasive unsolved problem which surfaces within office systems as well as within software engineering, manufacturing, and numerous other domains. Procedural changes, performed in an ad hoc manner, can cause inefficiencies, inconsistencies, and catastrophic breakdowns within offices. This paper is concerned with dynamic change to procedures in the context of workfiow systems. How can we make workflow systems more flexible and open? We believe that part of the answer lies in the study and solution of the dynamic change problem. In this paper, we use a Petri net formalism to analyze structural change within office procedures. As an example, we define~a class of change called "synthetic cut-over change", and apply our formalism to prove that this class maintains correctness when downsizing occurs.

Abstract. Groupware systems are computer-based systems that support two or more users engaged in a common task, and that provide an interface to a shared environment. These systems frequently require fine-granularity sharing of data and fast response times. This paper distinguishes real-time groupware systems from other multi-user systems and discusses their concurrency control requirements. An algorithm for concurrency control in real-time groupware systems is then presented. The advantages of this algorithm are its simplicity of use and its responsiveness: users can operate directly on the data without obtaining locks. The algorithm must know some semantics of the operations. However the algorithm's overall structure is independent of the semantic information, allowing the algorithm to be adapted to many situations. An example application of the algorithm to group text editing is given, along with a sketch of its proof of correctness in this particular case. We note that the behavior desired in many of these systems is non-serializable.