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The current study proposes to search the relationship between work overload, burnout, and job satisfaction for lecturers. The questionnaires were distributed among 69 lecturers at the faculty of economics and business using convenience sampling. Data were processed using Partial Least Square-Structural Equation Modelling (PLS-SEM). The finding indicates that work overload has a positive effect on burnout, but work overload and burnout do not have a negative effect on job satisfaction.

This study aims to measure the role of packaging, price perception, brand image, and perceived quality to predict the purchase intention of power tools products. Data collection was carried out using a questionnaire instrument. The sample selection technique used is purposive sampling. Respondents were 160 power tools consumers in the province of DKI Jakarta. The data analysis technique uses Partial Least Square-Structural Equation Modeling. The results showed that packaging had a positive effect on price perception and quality perception, but not on brand image. Meanwhile, price perception, brand image, and perceived quality have a positive effect on purchase intention. Penelitian ini bertujuan untuk mengukur peranan kemasan, persepsi harga, citra merek, dan persepsi kualitas untuk memprediksi niat beli produk power tools. Pengambilan data dilakukan menggunakan instrumen kuesioner. Teknik pemilihan sampel yang digunakan adalah purposive sampling. Responden adalah 160 konsumen power tools di provinsi DKI Jakarta. Teknik analisis data menggunakan Partial Least Square-Structural Equation Modeling. Hasil penelitian menunjukkan bahwa kemasan berpengaruh positif terhadap persepsi harga dan persepsi kualitas, tetapi tidak terhadap citra merek. Sementara itu, persepsi harga, citra merek, dan persepsi kualitas berpengaruh positif terhadap niat beli.

This research was conducted to analyze whether perceived price, service quality, reputation, sharia compliance, and involuntary switching affect customer switching behavior in the Indonesian banking industry, especially customers domiciled in Jabodetabek. This study used 302 samples selected using the convenience sampling technique and analyzed using PLS-SEM. The study results indicate that reputation, involuntary switching, and perceived price influence customer switching behavior in Indonesian banking. Both service quality and sharia compliance do not influence customer switching behavior. However, service quality mediated by reputation affects customer switching behavior. The findings recommend that the banking industry maintain a good reputation, offer fair and flexible prices to customers, and avoid involuntary switching due to its uncontrollable nature. Penelitian ini dilakukan untuk menganalisis apakah persepsi harga, kualitas layanan, reputasi, kepatuhan syariah, dan perpindahan tidak disengaja memengaruhi perilaku perpindahan pelanggan di industri perbankan Indonesia, khususnya nasabah yang berdomisili di Jabodetabek. Penelitian ini menggunakan 302 sampel yang dipilih dengan menggunakan teknik convenience sampling dan kemudian dianalisis menggunakan PLS-SEM. Hasil penelitian menunjukkan bahwa reputasi, perpindahan tidak disengaja, dan persepsi harga merupakan faktor yang memengaruhi perilaku perpindahan nasabah di perbankan Indonesia. Kualitas layanan dan kepatuhan syariah tidak dapat memengaruhi perilaku perpindahan nasabah, tetapi kualitas layanan dapat berpengaruh ketika dimediasi oleh reputasi. Temuan ini menyiratkan bahwa pihak bank harus menjaga reputasi yang baik, mempertimbangkan untuk lebih banyak menawarkan fleksibilitas harga kepada pelanggan, dan menaruh lebih banyak perhatian banyak pada perpindahan yang tidak disengaja yang disebabkan oleh alasan yang tidak dapat dikendalikan.