No abstract

Information systems have developed a number of questions that are often asked to customers service with a high level of question similarity. For help it create a FAQ related to information systems. The FAQ has a lot of information so that the user is confused and it takes time to find information. More users to ask questions to customer service. Chatbot is one way to help users and customers service in this matter. Customer service can answer questions automatically and users can ask questions as if to ask customer service live. In this study, researchers will apply Nazief & Adriani algorithm used to do stemming because this algorithm is an algorithm which is effective in stemming Indonesian, and method cosine similarity to find the similarity level of questions with FAQs that are in the FAQ database. With implement algorithms and methods in chatbot with the help of the Telegram Messanger service produce a relative answer according to that the user expected. This method is an effective way to answer questions automatically. And if the question asked did not find an answer or the answer is not suitable then the question will be conveyed in e-layanan Information technology development center of Universitas Negeri Surabaya.

The objectives of this study are: 1) developing game interactive for learning photography in fashion, 2) analysis validation of the application. Development of game using the R&D method with Hannafin and Peck Adaptation, which includes several stages, namely needs analysis, design, development, and implementation. In this case, the game can be applied in fashion education student who takes related computer courses in fashion photography. The result of this research are applications about the game of learning how to photograph and the object in Fashion. Analysis validation such as validation value for the aspect of media display obtained 94% results, for the programming aspect it obtained a validation result of 90%, while for the benefit aspect it obtained a value of 90% for the usefulness of media. Based on the average of all components of the instrument question obtained a percentage of 92%. It can be concluded that the media used can help replace the role of lecturers in learning, and students can play the role of a fashion photographer.