Purpose -This paper aims to analyze the relationship among measures of resource and service usage and other features of academic libraries in the USA and Canada. Design/methodology/approach -Through the use of a self-organizing map, academic library data were clustered and visualized. Analysis of the library data was conducted through the computation of a "library performance metric" that was applied to the resulting map. Findings -Two areas of high-performing academic libraries emerged on the map. One area included libraries with large numbers of resources, while another area included libraries that had low resources but gave greater numbers of presentations to groups, offered greater numbers of public service hours, and had greater numbers of staffed service points.Research limitations/implications -The metrics chosen as a measure of library performance offer only a partial picture of how libraries are being used. Future research might involve the use of a self-organizing map to cluster library data within certain parameters and the identification of high-performing libraries within these clusters. Practical implications -This study suggests that libraries can improve their performance not only by acquiring greater resources but also by putting greater emphasis on the services that they provide to their users. Originality/value -This paper demonstrates how a self-organizing map can be used in the analysis of large data sets to facilitate library comparisons.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.