In multi-domain product development organizations, there is a continuous need to transfer captured knowledge between engineers to enable better design decisions in the future. The objective of this paper is to evaluate how engineering knowledge can be captured, disseminated and (re)used by applying a knowledge reuse tool entitled Engineering Checksheet (ECS). The tool was introduced in 2012 and this evaluation has been performed over the 2017–2018 period. This case study focused on codified knowledge in incremental product development with a high reuse potential both in and over time. The evaluation draws conclusions from the perspectives of the knowledge workers (the engineers), knowledge owners and knowledge managers. The study concludes that the ECS has been found to be valuable in enabling a timely understanding of technological concepts related to low level engineering tasks in the product development process. Hence, this enables knowledge flow and, in particular, reuse among inexperienced engineers, as well as providing quick and accurate quality control for experienced engineers. The findings regarding knowledge ownership and management relate to the need for clearly defining a knowledge owner structure in which communities of practice take responsibility for empowering engineers to use ECS and as knowledge evolves managing updates to the ECS.
Product development companies are collecting data in form of Engineering Change Requests for logged design issues and Design Guidelines to accumulate best practices. These documents are rich in unstructured data (e.g., free text) and previous research has pointed out that product developers find current it systems lacking capabilities to accurately retrieve relevant documents with unstructured data. In this research we compare the performance of Search Engine & Natural Language Processing algorithms in order to find fast related documents from two databases with Engineering Change Request and Design Guideline documents. The aim is to turn hours of manual documents searching into seconds by utilizing such algorithms to effectively search for related engineering documents and rank them in order of significance. Domain knowledge experts evaluated the results and it shows that the models applied managed to find relevant documents with up to 90% accuracy of the cases tested. But accuracy varies based on selected algorithm and length of query.
Technology-intensive companies invest considerable of resources in product development to bring competitive products to market. Since market demand is continuously changing, the capability to renew offerings quickly and at low cost is an important source of competitive advantage. Even if components and designs may need to be updated when releasing new products, their underlying technologies and designs can usually be reused to enable fast and cost-efficient development. To be proficient in practices that support reuse of technologies thus constitutes an important organizational capability, but identifying and assessing these practices has not been a straightforward task for technology developers and managers. This paper presents a literature review regarding technology reuse in four main dimensions; Strategy, Process, Culture, and Information Technology. The dimensions are further decomposed into a framework with twelve principles that supports this technology reuse capability, including technology platform strategy and reusability assessment. Besides providing a theoretical overview of practices supporting the reuse of technology, the framework can also be used in practice to facilitate the assessment of the current reuse capability of an organization. Industrial cases, illustrating real technology development issues, are used to highlight the principles of the framework. Further, a self-assessment scorecard is demonstrated with data from two companies that develop and manufacture high-tech products.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.