Currently, leadership becomes the concern of studies in public organizations. However, studies on servant leadership and its impact on hospital performance are still limited. This study aims to identify the relationship and impact of servant leadership on organizational performance (hospital). A quantitative approach was used on a sample of 729 healthcare workers at the Undata Regional General Hospital in Palu. The sampling was based on the Slovin formula with an error rate of 5%, thus it involved 258 respondents. Further, the sample was selected using a random proportional sampling technique to represent each field in the hospital. The data were analyzed using descriptive statistics and simple linear regression analysis with hypothesis testing. The results of descriptive analysis on the servant leadership variable showed that the highest mean value is the item stating that leadership in the hospital has a thorough understanding of the organization and its goals. Meanwhile, the lowest is the item stating that leaders sacrifice their interests less to meet the needs of healthcare workers. In the organizational performance variable, the highest mean value is the item that states that healthcare workers can work effectively every working day, while the lowest is the item of patients complaining about healthcare procedures. Furthermore, the results of regression analysis through hypothesis testing showed that servant leadership has a significant effect on organizational performance of hospitals with a strong level of relationships.
Pada hakikatnya koordinasi adalah perwujudan daripada kerjasama, saling bantu membantu dan menghargai/menghayati tugas dan fungsi serta tanggung jawab masing-masing. Hal ini disebabkan karena setiap satuan kerja (unit) dalam melakukan kegiatannya, tergantung atas bantuan dari satuan kerja (unit) lain. Jadi adanya saling ketergantungan atau interpedensi inilah yang mendorong diperlukan efektivitas koordinasi Camat sebagai pemimpin di Kantor Kecamatan. Tanpa keefektifan Camat dalam melaksanakan fungsi koordinasi dengan bawahan tentang pengelolaan kearsipan, maka kearsipan di Kantor Kecamatan Kasimbar tidak akan terkelola secara efektif. Penelitian ini bertujuan mengetahui bagaimana koordinasi Camat dalam pengelolaan kearsipan di Kantor Kecamatan Kasimbar Kabupaten Parigi Moutong. Metode penelitian dilakuan dengan pendekatan kualitatif, dasar penelitian ini yaitu observasi, wawancara dan dokumentasi. Peneliti melibatkan 7 orang informan. Dalam melakukan penelitian, penulis mengukur pada fungsi koordinasi yang meliputi (1) Komunikasi, (2) Kesadaran, (3) Kompetensi, (4) Kesepakatan, (5) Insentif, (6) Feedback. Hasil penelitian membuktikan bahwa fungsi koordinasi camat dalam pengelolaan kearsipan di Kantor Kecamatan Kasimbar Kabupaten Parigi Moutong belum berfunsi secara efektif, disebabkan karena faktor sumber daya manusia dan sarana prasarana belum terpenuhi secara maksimal
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