National Institute for Health Research Health Technology Assessment Programme.

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This article outlines the application of a particular model of content analysis (Henri, 1992;1993) to the evaluation of an online discussion group. The discussion group was part of the learning environment for a subject of the Graduate Certificate in Higher Education offered by the Centre for Higher Education at Monash University, Australia. Henri's model focuses on the level of participation and interaction in the discussion group, as well analysing the content of the messages according to a cognitive view of learning. Overall, the analysis confirmed the success of the discussion group, and provided a useful conceptual lens with which to study the online environment.