The goal of this article is to introduce activity systems as a methodological tool in narrative inquiry to gain a holistic understanding of socially shared experiences from an examination of documents. The research question was how can qualitative researchers use activity systems as a tool for engaging in narrative inquiry of socially shared experiences to uncover new meanings by constructing a story? In this article, we share a sample analysis of our experience relying on documents and media as a form of narrative to begin to understand the socially shared human activity associated with net neutrality and its potential impact on U.S. residents. We end this article with reflections of lessons learned from our activity systems guided story construction process.Keywords narrative inquiry, activity systems analysis, cultural historical activity theory, document analysis, net neutrality What is already known?In qualitative research, narratives bring shape and form to ideas that allow us to engage in ongoing dialogue about the idea as part of our reality. Narratives can help navigate tensions in human activity. While identifying tensions in narratives, activity systems analysis can help understand the complexities involved in human activity including tensions. What this paper adds?This article introduces activity systems a tool for qualitative researchers to engage in narrative inquiry and constructing a story about new meanings. It also introduces documents as a valuable source of data in narrative inquiry. Narrative Inquiry with Activity Systems: A Story About Net NeutralityThe goal of this article is to introduce activity systems as a methodological tool in narrative inquiry to gain a holistic understanding of socially shared experiences from documents. We engage in this discussion by referring to a sample data set from a study we conducted through document analysis about net neutrality and its implications to distance education. In this article, we asked the primary research question how can qualitative researchers use activity systems as a tool for engaging in narrative inquiry of socially shared experiences to uncover new meanings by constructing a story?We begin our discussions by introducing our understanding of narrative inquiry and its intent to find what Bruner (1991) proposed as a breach in a socially shared plight. In our sample study, the breach or tensions, as described by Engeström (1987), we encountered took on a critical role in organizing the relevant human activities we identified. We introduce our reliance on activity systems as an analytical tool to assist in finding multiple units of activities, each with its own tensions and outcomes. We discuss how the activities we found first took an important role in our sense making of net neutrality and then in our continual efforts to transform our new understandings into words through storytelling. We end this article with our reflections of lessons learned including a discussion of how approaching narrative inquiry from an activity theoretical...
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