The purpose of this article is to investigate the ways in which innovation and knowledge sharing have been studied together in the academic literature. The method employed in this study was a systematic review that covered publications on knowledge sharing and innovation from 1973, when the first article relating the two topics was published, to 2017. The survey was based on 7,991 articles from the Scopus and ISI Web of Science databases using VantagePoint 11.0 software. Four periods were identified in the relationship between innovation and knowledge sharing: embryonic, emergent, growth young, and growth highest. The relationship between knowledge sharing and innovation continues to grow based on the number of papers published on the topic by year. This is the first systematic review of the relationship between knowledge sharing and innovation.
Purpose-This paper aims to focus on research regarding organizational learning (OL) and knowledge management (KM), and to specifically investigate whether OL has been conceptually absorbed by KM. Design/methodology/approach-This study is based on 16,185 articles from the Scopus and ISI Web of Science databases, using VantagePoint 10.0 software. The method used in this study is a systematic literature review covering KM and OL publications from the 1970s, when the OL field started to grow, up to 2016. Findings-Nuclear processes of OL, creation and acquisition of knowledge, have been conceptually absorbed by KM literature in the past years. Research limitations/implications-Only two databases have been considered, Scopus and ISI Web of Science, because of their academic prestige. However, these databases include a large number of articles on KM and OL. Search terms used could exclude some relevant terms, although all major descriptive terms have been included. Practical implications-This paper identifies thematic clusters in KM and OL, evolution of both fields, most cited authors and representative journals by topic. Originality/value-This is the first paper to jointly analyse the evolution of KM and OL. This paper shows a conceptual absorption of OL into KM, which may enrich academic discussion and also provide some clarity to the conceptualization of these two fields.
El propósito de esta investigación es contribuir al entendimiento de algunas condiciones que favorecen el aprendizaje en las organizaciones, específicamente el rol de la cultura del aprendizaje, la formación, la claridad estratégica y el soporte organizacional. Se emplea una metodología cuantitativa con 613 participantes, empleados de una organización pública y 2 compañías privadas, las 3 entidades ubicadas en Bogotá, Colombia. Para la realización del estudio se conformó una muestra por conveniencia, con el apoyo de los jefes de recursos humanos de 3 organizaciones con sede en la ciudad de Bogotá, Colombia. Para la recolección de los datos se utilizó una escala Likert de 5 niveles de respuesta. Los resultados sugieren que las 4 condiciones estudiadas contribuyen al aprendizaje organizacional. Los hallazgos de este trabajo orientan a profesionales sobre dónde focalizar esfuerzos para promover la adquisición y la generación de conocimiento organizacional y aporta al trabajo investigativo ampliando la evidencia empírica sobre este campo de relevancia organizacional.The purpose of this research is to contribute to the understanding of some conditions that promote organizational learning, specifically the role of a culture of learning, training, strategic clarity, and organizational support. The research uses a quantitative methodology, with 613 participants, employees of a public organization and two private companies, all three located in Bogotá, Colombia. In order to carry out the study, a convenience sample was formed with the support of the heads of human resources departments of three organizations based on Bogotá, Colombia. A Likert scale of five levels of response was used for data collection. Results suggest that all the four studied conditions contribute to organizational learning. The findings of this work may guide professionals about where to focus efforts to promote the acquisition and generation of organizational knowledge. It also provides guidance to research work, broadening empirical evidence in this field of organizational relevance
Purpose This study aims to determine whether it is possible to use information and communication technology (ICT) tools to share tacit knowledge. Few studies have considered this subject, and they have reported both the ineffectiveness and effectiveness of ICT tools for sharing tacit knowledge. Design/methodology/approach In this study, the participants comprised 217 knowledge workers from New Zealand and researchers who attended a knowledge management conference in the UK. In all, 59% of the sample was men and 41% women. The research model compared the scores of knowledge workers in two categories of ICT, those that allow dialogue and those that do not, in relation to knowledge sharing in organizations. The instrument used a Likert scale with five levels of response. Findings It was found that not all ICT technologies let tacit knowledge to be shared, but those ICT that facilitate dialogue, for example, text messaging and video conferences. Emails did not facilitate the exchange of tacit knowledge. Research limitations/implications It is suggested to replicate the study with different countries to evaluate the role of culture in the communication of tacit knowledge. Practical implications An implication for practitioners based on this study is that email should not be the preferred mode for transferring knowledge between an organization and their workers. This mode is adequate for the exchange of explicit knowledge, but it has a limited capacity for transferring tacit knowledge. Thus, organizations may increase the use of audio and video tools to transfer electronically tacit knowledge. Interaction or socialization may facilitate the understanding and internalization of tacit knowledge by workers. Originality/value This study contributed to understand the reason for contradictory results from previous research. ICT tools are effective to share tacit knowledge when they facilitate dialogue. Results also support practitioners about how to obtain more effective exchange of tacit knowledge in organizations.
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