This research was conducted at a private university in East Java (University X). The purpose of this study was to examine demographic factors as moderating variables on the relationship between job stress and job satisfaction and the relationship between rewards and job satisfaction and measure the effect of job satisfaction on job performance at the university. 106 administrative staff and 101 lecturers are the samples in this study. The sampling technique was employed using simple random sampling. Structural Equation Model used to analyze the multivariate data. Results showed that employee demographics of both respondents do not act as moderators on the relationship between job stress and job satisfaction and the relationship between rewards and job satisfaction. Likewise, the job satisfaction variable in this study does not provide a mediating effect on the relationship between job stress and employee performance and the relationship between rewards and employee performance. Significant results for administrative staff are shown in the relationship between rewards and job satisfaction and the relationship between rewards and employee performance. As for lecturers, significant results are shown in the relationship between job stress and performance and the relationship between reward and job satisfaction. Further research suggested conducting workload analysis for each position, developing an appropriate reward system, further research to determine the factors that can predict performance, and research continued by using unstructured demographic data, such as income levels or workloads.

This research is intended to validate the measurement model of organization reputation, strategic leadership, and organization culture as a resources-based view. The essence of the measurment model as follow as: (1) the stronger the good employer is the stronger organization reputation will be; (2) the stronger the ability to think strategically is the stronger the strategic leadership is; and (3) the stronger the freedom to grow and to fail is the stronger the organization culture is. The measurement model based on theoretical framework successfully reaches convergent validity and composite reliability. This measurement model of intangible asset in the organization base of resource based view to be used in advanced Journal of Management Research ISSN 1941-899X 2013 www.macrothink.org/jmr 261 research on corporate entrepreneurship. The revalidation of measurement model in wider context and population, for example the small business sector, becomes the agenda of the future research. For practical purpose, the usage of measurement model indicators can be accomplished.

: This study examined the mediating role of corporate entrepreneurship in the effects of corporate reputation, strategic leadership, and corporate culture on corporate performance, in turn, the moderating role of entrepreneurial action in the relationship between corporate entrepreneurship and corporate performance. This study was organization-level of 24 business units. From each business unit, this study selected six to nine respondents consisting of the general manager, manager, supervisor, and senior staff; 156 respondents totally. Structural equation modeling with Partial Least Squares (SEM-PLS) was used to test the measurement model of each construct. In addition, SEM-PLS also used to verify the mediating role of corporate entrepreneurship as well as the moderating role of entrepreneurial action. The results showed that corporate reputation, strategic leadership, and corporate culture were positively associated with corporate performance through corporate entrepreneurship as a mediator. Moreover, the relationship between corporate entrepreneurship and corporate performance was strengthened by entrepreneurial action. Entreprises should develop, maintain, and improve their intangibles resources to provide the good entrepreneurship value for them. The good entrepreneurship value may improve the corporate performance which strengthened by entrepreneurial action.

Penelitian ini bertujuan untuk mengidentifikasi dan menganalisis pengaruh variabel marketing mix (7P) terhadap kepuasan dan loyalitas customer pada hotel Amaris Darmo Surabaya. Penelitian ini menggunakan pendekatan kuantitatif yaitu pendekatan penelitian yang sifatnya objektif. Populasi yang digunakan sebanyak 400 customer, sehingga sampel yang digunakan sebanyak 80 responden berdasarkan hasil hitung menggunakan rumus Slovin. Metode pengumpulan data dengan kuesioner menggunakan skala likert. Analisis data menggunakan uji asumsi klasik, regresi linear berganda, regresi linear sederhana, serta pengujian hipotesis menggunakan uji F dan uji t. Hasil penelitian menunjukkan bahwa variabel price dan place adalah variabel yang berpengaruh terhadap kepuasan konsumen, sedangkan kepuasan konsumen adalah variabel yang berpengaruh terhadap loyalitas konsumen. Variabel product, physical evidence, people, process, promotion adalah variabel yang akan mendukung variabel lainnya serta memberikan nilai tambah namun tidak berpengaruh terhadap kepuasan customer. Secara parsial marketing mix berpengaruh terhadap kepuasan customer dan kepuasan customer berpengaruh terhadap loyalitas customer.

The purpose of this research is to discover the factors that shape the relationship between C.V. CS as buyer and the suppliers in order to determine the most appropriate strategy to manage the relationship. This research uses quantitative method and exploratory factor analysis approach. The population of this research consists of 30 suppliers of C.V. CS. Saturated sampling is used as sampling technique in this study. Additionally, the entire population is used as respondents. Research results suggest a new factor which can be considered as a simplified version of the six research variables of communication, trust, capacity and capability, relationship continuity, dependence and commitment. This factor is called strategic partnership. Strategic partnership is considered as the most suitable strategy for C.V. CS to establish a relationship with their suppliers. The findings of this research also indicate that strategic partnership can act as relationship builder between buyers and suppliers. In order to create a perfect strategic partnership, the five forming elements must be fulfilled.