Competitions faced by companies are some obstacles in achieving the business objectives to maintain the company's growth and survival. The use of information technology trend requires companies to use it in order to compete with competitors. Strategic planning of information system (IS) and information technology (IT) which refer to business strategy should be customized to the company's business processes. The process of finding a future application portfolio is preceded by the discovery of business strategy, IS/IT strategy managemen and IT strategy. The method used is the strategic planning of information system and information technology of Ward and Peppard. The discovery of business strategy through internal and external analysis of the company is done using tools: PEST, SWOT, Porter's five competitive model, Value chain, and CSF. The analysis of the current information systems helps determine the proposed IS and IT plan. The result achieved is strategic system plan and information technology that are appropriate to the company in achieving its business goals.

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Analysis of business processes by observing the existing system is the main issue to produce information

To maintain a trading business in the strict competition a management supported by appropriate business strategy is required. Utilization of an information system that supports decision-making is needed to improve performance as well as support for all lines of business. Therefore, a research is conducted that specifically aims at the development of decision support systems for small and medium enterprises (SMEs). The basic method for building the system is the Herbert Simon's four-stage decision-making approach: intelligence, design, choice and implementation. Following is the building of data management subsystem, management subsystem model and user interface subsystem. The development of this system results in a decision support system that can improve the performance of all business lines complemented with support information for decision making.

To generate an information system which is in accordance with the needs of company requires an analysis of business processes by observing the running system. Solutions for problems found when doing the business are observed using the systems approach. Object-oriented analysis and design is a method currently used to build an information system. The system development with "Object Oriented Analysis & Design (OOAD)" method stated by Satzinger includes making activity diagram, event table, class diagram, usecase diagrams, usecase description, state chart diagram, deployment and software architecture, first-cut design class diagram, simple sequence diagram (SSD), the sequence diagram (first-cut, view layer, data access layer), communication diagram, updated design class diagram, package diagram, persistent object, user interface. The result obtained after performing all phases is an information system that fits the company needs which is expected to improve the performance and effectiveness in business processes and also support the company's business goals.