This article presents the first steps towards a sociological understanding of emergent social media. This article uses Twitter, the most popular social media website, as its focus. Recently, the social media site has been prominently associated with social movements in Libya, Egypt, Tunisia, and Algeria. Rather than rush to breathlessly describe its novel role in shaping contemporary social movements, this article takes a step back and considers Twitter in historical and broad sociological terms. This article is not intended to provide empirical evidence or a fully formed theoretical understanding of Twitter, but rather to provide a selected literature review and a set of directions for sociologists. The article makes connections specifically to Erving Goffman's interactionist work, not only to make the claim that some existing sociological theory can be used to think critically about Twitter, but also to provide some initial thoughts on how such theoretical innovations can be developed.

The rise of digital technologies has the potential to open new directions in ethnography. Despite the ubiquity of these technologies, their infiltration into popular sociological research methods is still limited compared to the insatiable uptake of online scholarly research portals. This article argues that social researchers cannot afford to continue this trend. Building upon pioneering work in `digital ethnography', I critically examine the possibilities and problems of four new technologies — online questionnaires, digital video, social networking websites, and blogs — and their potential impacts on the research relationship. The article concludes that a balanced combination of physical and digital ethnography not only gives researchers a larger and more exciting array of methods, but also enables them to demarginalize the voice of respondents. However, access to these technologies remains stratified by class, race, and gender of both researchers and respondents.

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This article explores intersections between place, race/ethnicity, and gender amongst American Twitter users and makes an argument that studying the intensity of tweets provides insights into how and why particular groups tweet. Given recent events in American political life such as the shooting in