The purpose of this paper is to develop a conceptual framework as an integrated approach to Electronic Government project design and evaluation in developing countries. Innovations In information and Communication Technologies (ICT) have resulted in a radical transformation of business models, opening new channels of communication and offering cost-effective methods for business processes. Research in e-Government underscores the adoption of these technologies by Governments for the provision of more effective and efficient service delivery. Yet failures of e-Government projects in developing countries are well-documented and a review of the literature suggests that there remains, to an extent, disconnects between e-Government research and actual policy formulation processes or professional practices in developing countries. This paper asserts that for these smaller economies, e-Government project design and evaluation necessitates a more integrated approach which draws from research in the e-Government and ICT4D domains; thus, encompassing a multiple stakeholder perspective including Government (as primary stakeholder) and citizens/businesses. Such an approach that encapsulates the unique characteristics of smaller economies offers a practical analytical tool in their design of e-Government projects, highlighting core components for consideration and identifying where misalignment between stakeholder needs and systems objectives may occur.
COVID-19 has affected many communities across the world prompting different strategies of containing it. The strategies to contain COVID-19 included restrictive environments such as self-isolation and quarantine. This research study was set to explore the experiences of quarantined individuals arriving in the United Kingdom (UK) from red listed countries in Southern Africa. This research study utilises an exploratory qualitative approach. Semi-structured interviews were used to collect data from twenty-five research participants. A thematic approach underpinning the four phases of data analysis in The Silence Framework (TSF) was used to analyse the data. The study found that the research participants reported confinement, dehumanisation, feeling swindled, depressed, anxious and stigmatised. Less restrictive and non-oppressive quarantine regimes should be considered to foster positive mental health outcomes on individuals undergoing quarantine during pandemics.
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