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This paper examines "warm experts"-that is, nonprofessional persons who help inexperienced users come to terms with digital devices-and their significance for the use of digital media in everyday life by elderly Swedes. We analyze data from a national survey (N = 1264) and from qualitative, semistructured interviews with 18 elderly Swedes (aged 65+). Our data reveal that the warm expert usually is a closelyrelated person, often a child or grandchild, who is strongly involved in nearly every stage of technology domestication, from appropriation (i.e., identifying the need, buying the item, and installing and adjusting it) to incorporation (i.e., choosing and downloading suitable apps, teaching how to use them, and solving technical problems). Although the clear majority of elderly Swedes have been online for more than a decade, the need for continuous assistance from warm experts seems to persist also among experienced users.

Inspired by the theoretical notion of media repertoires, this article analyses what online repertoires Swedish senior citizens construct in everyday life. It answers two research questions: What online repertoires do elderly users have? How do elderly users' online repertoires vary depending on their access to material, discursive and social resources? The article draws on data from a large, representative Swedish survey (n = 1264, response rate 63%), and uses correlations and multiple regression analysis to identify and analyse online repertoires with reference to elderly users' access to resources such as income, infrastructure, level of education and social networks. The analysis reveals a significant element of selectivity in the online repertoires of elderly users. It also shows strong connections between different Internet activities. In addition, it offers substantial evidence in support of the proposition that individuals who are resource rich have broader repertoires and higher frequency of usage than other users.

The notion of silver surfers has been recurring in research for two decades. It often refers to elderly skilled and affluent users of digital media. Departing from domestication theory, and drawing on the concept of online repertoires, this article sets out to offer critical insights into what it actually takes, sociologically speaking, to become a silver surfer. The analysis starts from a set of interviews with 19 respondents (66-82 years) covering appropriation and incorporation of digital media and online repertoires. Based on insights from interview data, we turn to a quantitative analysis of a national postal survey (Swedish). In these data (N = 1,264), we first filter out the silver surfers and then perform a logistic regression analysis in order to investigate the factors that promote the status of being a silver surfer. Our analysis shows that only 19% of the sample could be categorised as silver surfers. It further reveals the important influence of factors such as age, income, interest and self-efficacy in particular. Silver surfers are a privileged group. However, contemporary ICT policy tends to assume that they are representative of senior users in general. Thus, there is a significant risk that current policy objectives will be misdirected. KEYWORDS silver surfer; ICTs; digital inclusion; domestication; online repertoires; mixed methods; ageing population This article has been corrected with minor changes. These changes do not impact the academic content of the article.

Mouratidis, K. (2020). Neighborhood characteristics, neighborhood satisfaction, and wellbeing: The links with neighborhood deprivation.