Scholars investigating the relationship between the Internet and social capital have been stymied by a series of obstacles, some due to theoretical frameworks handed down unchanged from television research, and some due to the lack of an appropriate yardstick. For example, the social interactions that occur through television are prima facie different from those that occur online. Given this basic functional difference, we cannot approach social capital research in an online era with the same set of assumptions and measures. To address this gap in the literature and in our measurement toolkits, this article reports on the development and validation of the Internet Social Capital Scales, or ISCS. These scales are intended to measure two different types of social capital—known as “bridging” and “bonding”—for both online and offline contexts. Question items are developed and tested and found to be valid and psychometrically sound. Potential uses of the scales are then discussed.

This article examines the form and function of massively multiplayer online games (MMOs) in terms of social engagement. Combining conclusions from media effects research informed by the communication effects literature with those from ethnographic research informed by a sociocultural perspective on cognition and learning, we present a shared theoretical framework for understanding (a) the extent to which such virtual worlds are structurally similar to “third places” (Oldenburg, 1999) for informal sociability, and (b) their potential function in terms of social capital (Coleman, 1988; Putnam, 2000). Our conclusion is that by providing spaces for social interaction and relationships beyond the workplace and home, MMOs have the capacity to function as one form of a new “third place” for informal sociability. Participation in such virtual “third places” appears particularly well suited to the formation of bridging social capital—social relationships that, while not usually providing deep emotional support, typically function to expose the individual to a diversity of worldviews.

Online games have exploded in popularity, but for many researchers access to players has been difficult. The study reported here is the first to collect a combination of survey and behavioral data with the cooperation of a major virtual world operator. In the current study, 7,000 players of the massively multiplayer online game (MMO) EverQuest 2 were surveyed about their offline characteristics, their motivations and their physical and mental health. These self-report data were then combined with data on participants' actual in-game play behaviors, as collected by the game operator. Most of the results defy common stereotypes in surprising and interesting ways and have implications for communication theory and for future investigations of games.doi:10.1111/j. 1083-6101.2008.00428.x Who plays, how much, and why? A player census of a virtual world Americans, both young and old, play video games at an ever-growing rate. Today's adults, unlike those who dropped game play in the 1980s due to public shame (Williams, 2006a), play more than previous generations. 40% of adults are now regular players, compared to 83% of teenagers. The average player age is now 33, propelling the industry to $7.4 billion in U. S. sales in 2006 (Entertainment Software Association, 2007. The result is a population engaging in this medium as an acceptable mainstream activity. And as the Internet has become a larger part of everyday life (Wellman & Haythornthwaite, 2002), so too have networked games. 67% of teens now regularly play some game online (Rideout, Roberts, & Foehr, 2005). Online games bring people together as they use their cell phones, their computers and their gaming consoles to access not only games, but other people. The most social and high-profile of these spaces are persistent virtual worlds-games that are always on, in which players maintain a regular character who grows and changes, and in which many players participate in long-term social groups (Griffiths, Davies, & Chappell, 2003;Yee, 2006). These worlds, called ''massively multiplayer online games,'' or MMOs, are vibrant sites of community (Steinkuehler & Williams, 2006). Yet even as participation in them rises to several million players in North America alone, research on their players and their impact has remained relatively scant. Ethnographic and experimental investigations of player ''guilds'' and communities have explored the social dynamics and relationships that exist (Taylor, 2003(Taylor, , 2006Williams, Caplan, & Xiong, 2007), but systematic and generalizable research has remained elusive, largely due to the difficulties of securing access to players within the walled gardens of for-profit companies. The current investigation represents the first case of access to proprietary in-game player data. With the active cooperation of a major game operator, the current study surveyed players and unobtrusively collected in-game data on their behaviors. This combination of demographic, attitudinal and behavioral data generated a true player census of a virtual worl...

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A large-scale content analysis of characters in video games was employed to answer questions about their representations of gender, race and age in comparison to the US population. The sample included 150 games from a year across nine platforms, with the results weighted according to game sales. This innovation enabled the results to be analyzed in proportion to the games that were actually played by the public, and thus allowed the first statements able to be generalized about the content of popular video games. The results show a systematic over-representation of males, white and adults and a systematic under-representation of females, Hispanics, Native Americans, children and the elderly. Overall, the results are similar to those found in television research. The implications for identity, cognitive models, cultivation and game research are discussed.