As the present is connected to the development and implementation of technologies that fall under Industry 4.0, it is necessary to get acquainted with the main areas of interest. The paper identifies individual disruptive exponential technologies with their examples of use in specific areas and the issue of inconsistency in definition of artificial intelligence (AI) is discussed in more detail. In conclusion, there is definition of AI created by authors.

The paper aims to show ecological road transport vehicles used by postal operators in Slovakia. Firstly, there is explained theoretical background of the problem. Secondly, there is explained aim of the paper. Next, we executed analysis of Slovak postal companies' webpages, where we searched for information about their logistic fleet. In conclusion, there are stated results as well as possible reason, why only a few of them use ecological vehicles.

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In the Paper, there are identified selected touchless technologies with the examples of their use in specific areas of supply chain and there are also stated benefits and drawbacks of those selected technologies. Paper is further oriented on the RFID technology and possible combination of RFID with NFC or OCR technologies.

The article presents the testing of search engines and chatbots of postal operators of the universal postal service within the European Union for the ability to search for key phrases consisting of text. Based on the analysis, it was found that search engines as well as chatbots were in many cases insufficiently designed and would need to be upgraded.