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We focus on a particular connection between queueing and risk models in a multidimensional setting. We first consider the joint workload process in a queueing model with parallel queues and simultaneous arrivals at the queues. For the case that the service times are ordered (from largest in the first queue to smallest in the last queue), we obtain the Laplace-Stieltjes transform of the joint stationary workload distribution. Using a multivariate duality argument between queueing and risk models, this also gives the Laplace transform of the survival probability of all books in a multivariate risk model with simultaneous claim arrivals and the same ordering between claim sizes. Other features of the paper include a stochastic decomposition result for the workload vector, and an outline of how the two-dimensional risk model with a general two-dimensional claim size distribution (hence, without ordering of claim sizes) is related to a known Riemann boundary-value problem.

A typical polling system consists of a number of queues, attended by a single server in a fixed order. The vast majority of papers on polling systems focusses on Poisson arrivals, whereas very few results are available for general arrivals. The current study is the first one presenting simple closed-form approximations for the mean waiting times in polling systems with renewal arrival processes, performing well for all workloads. The approximations are constructed using heavy traffic limits and newly developed light traffic limits. The closed-form approximations may prove to be extremely useful for system design and optimisation in application areas as diverse as telecommunication, maintenance, manufacturing and transportation.

We focus on a particular connection between queueing and risk models in a multidimensional setting. We first consider the joint workload process in a queueing model with parallel queues and simultaneous arrivals at the queues. For the case that the service times are ordered (from largest in the first queue to smallest in the last queue), we obtain the Laplace-Stieltjes transform of the joint stationary workload distribution. Using a multivariate duality argument between queueing and risk models, this also gives the Laplace transform of the survival probability of all books in a multivariate risk model with simultaneous claim arrivals and the same ordering between claim sizes. Other features of the paper include a stochastic decomposition result for the workload vector, and an outline of how the two-dimensional risk model with a general two-dimensional claim size distribution (hence, without ordering of claim sizes) is related to a known Riemann boundary-value problem.