Standards and indicators of information and media literacy help individuals to evolve with public hybrid libraries. Regina Belluzzo promoted those standards to evaluate both information literacy and media literacy in Brazil. The purpose of this article is to demonstrate the relationship between standards and indicators of information literacy, media literacy, and services provided by public hybrid libraries in Brazil and Britain. The method is based on a literature review, which results in a table that relates each standard or indicator with services offered by information professionals and with users' behavior. The study concludes that information and media literacy are important instruments for public hybrid libraries because they guide organizations' goals, which contribute to education. From this perspective, hybrid libraries must be one potential form of libraries in the development of their communities. L ibraries have a central role in an information society because they offer quality services to help users evaluate and use information to create knowledge. In the digital age, traditional libraries have adopted new formats and services that have changed information professionals' work. Users have demonstrated new needs and behaviors that have changed the dynamics of their relationship with technology. The hybrid library emerged in this context because it connects librarians' activities and analog and digital elements. The digital age has made information flexible, so it can be organized and shared in several formats. The purpose of the library is to educate individuals as they reflect on the information received and create new knowledge. Libraries should guide actions focused on critical thought so people can use information intelligently in several formats. People who think critically about information exercise their citizenship effectively in society. The library contributes to society when it offers quality information sources.
A compreensão dos fluxos de informação contribui para o desenvolvimento organizacional em diversos setores. Diante disso, surge a necessidade de compreender como ocorre o fluxo de informação em uma empresa de contabilidade. Para isso, esta pesquisa objetivou investigar como ocorre o fluxo de informação dentro de uma empresa de contabilidade, identificando os tipos de informação que circulam na empresa, quem a produz, por quais setores transita essa informação, que processos são gerados e quais tecnologias são utilizadas. A metodologia utilizada se pautou na revisão da literatura para a discussão dos conceitos pesquisados, pesquisa documental que se deu por meio do acesso a sistemas e documentos relativos ao ambiente pesquisado, e levantamento de dados através de questionário para compreender o fluxo de informação dentro da empresa selecionada. Como resultados pela análise de dados, foi possível observar como ocorre o fluxo de informação na empresa pesquisada e como esse fluxo influencia na tomada de decisão.
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