Originales RESUMENObjetivo: diseñar un cuestionario para conocer la satisfacción y percepciones de los pacientes con el sistema de prescripción de receta electrónica.Métodos: el cuestionario se desarrolló en tres fases. Primera, búsqueda y selección de los atributos del cuestionario. Segunda, análisis del cuestionario por expertos mediante grupo focal multidisciplinar con farmacéuticos, médicos y enfermeros. Tercera, estudio piloto, observacional en 50 pacientes usuarios de receta electrónica durante al menos un año. Se valoró la consistencia interna del cuestionario, la fiabilidad intraobservador y la validez.Resultados: de la primera y segunda fase resultó un cuestionario que incluye 5 atributos y 17 ítems. En el estudio psicométrico, el alfa de Cronbach fue de 0,77 (IC 95 %: 0,66-0,85), siendo el atributo de "satisfacción" el más valorado. La fiabilidad intraobservador tuvo un coeficiente de correlación de 0,96 (IC 95 %: 0,91-0,98). La validez de criterio quedó confirmada a través de la correlación de Spearman con una escala EVA. La validez convergente fue estadísticamente significativa (p=0,04) para el nivel de estudios y no mostró relación con el número de tratamientos prescritos.Conclusión: el cuestionario diseñado presenta adecuada fiabilidad y validez, y puede ser una herramienta útil para el trabajo en la farmacia comunitaria y para su uso en otras comunidades autónomas. Design of a questionnaire to know the satisfaction and perception of the population with the electronic prescription systemObjective: Design of a questionnaire to determine the satisfaction and perceptions of patients with electronic prescription system.Methods: The questionnaire was developed in three phases. First, search and selection of questionnaire attributes. Second, analysis of the questionnaire by experts with a focus group methodology with pharmacists, doctors and nurses. Third, observational pilot study with 50 patients, users of electronic prescription system for at least one year. The internal consistency of the questionnaire, intraobserver reliability and validity were assessed.Results: The first and second phase resulted in a questionnaire that includes 5 attributes and 17 items. In the psychometric study, Croncach`s alpha was 0.77 (CI95%: 0.66-0.85), being the "satisfaction" attribute the one most valued. The intraobserver reliability had a correlation coefficient of 0.96 (CI95%: 0.91-0.98). The validity of criterion was confirmed through Spearman´s correlation with a VAS scale. Convergent validity was statistically significant (p=0.04) for the level of studies and did not show a relation with the number of prescribed treatments.Conclusions: The designed questionnaire has adequate reliability and validity and can be a useful tool for work in community pharmacy and for use in other autonomous communities.
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