This study aims to analyze the effect of clinical leadership (quality of self, collaboration, managing services, improving service quality and setting goals) on the quality of nursing services at the University Hospital of North Sumatra. The method used is a cross-sectional survey of 94 respondents. The results showed that the p-value for the self-quality variable was 0.000, clinical leadership was 0.001 and the variable improved service quality was 0.004 for the quality of nursing services. In conclusion, there is an effect of self-quality, clinical leadership, managing services, improving service quality and setting goals on the quality of nursing services at the University Hospital of North Sumatra. Self-quality is the most influential variable in the quality of nursing services at the University Hospital of North Sumatra. Keywords: Clinical Leadership, Nursing, Quality of Service
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2025 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.