Inter-organizational Systems (IOS) are network-enabled information systems that extend boundaries of an organization. There is a growing interest among researchers and practitioners to understand how the use of IOS enhances firm performance. In this study, we examine how IOS use impacts an organization's supply chain management (SCM) capabilities and supply chain performance. Drawing on the resource-based view theory, we examine two mechanisms that are essential for enhanced supply chain performance: (a) efficient IOS external utilization regarding its networked partners and (b) the maximization of IOS organizational management capabilities in supply chain management. Using data from 193 respondents from various manufacturers and distributors of fast-moving consumer goods, we confirm all the hypotheses posited in the research model. The results demonstrate the dual effect of IOS use in improving operational supply chain performance, SCM capabilities, and the mediating role of SCM capabilities. We discuss contributions of the study to research and practice.
Online romance fraud (ORF) is a growing concern with such serious negative consequences as financial loss or suicide to the victim. Majority of empirical studies on online romance fraud using attachment, deception, protection motivation and relation theories focus on the victim. While neutralization offers insights into how individuals justify their deviant behaviors, the results have not been consistent in different contexts. In the ORF context, offenders may not only rely on justifying techniques but also rationalize their actions by denying risk both to the victim and the offender. Thus, drawing from the neutralization and denial of risk theories, we develop a research model to explain how online romance offenders justify and rationalize their intended criminal activities. To confirm our theoretical model, we collected 320 responses from individuals at Internet Cafés alleged to be online romance fraud hotspots. Our results highlight the boundary conditions of neutralization techniques in the context of online romance fraud. The study shows that denial of risk, a rationalization mechanism, moderates the relationship between denial of victim, a justification technique, and intention to commit romance fraud. This insight advances the frontiers of neutralization theory. We offer both theoretical and managerial implications of the findings.
Contest-based intermediary crowdsourcing represents a powerful new business model for generating ideas or solutions by engaging the crowd through an online competition. Prior research has examined motivating factors such as increased monetary reward or demotivating factors such as project requirement ambiguity. However, problematic issues related to crowd contest fitness have received little attention, particularly with regard to crowd strategic decision-making and contest outcomes that are critical for success of crowdsourcing platforms as well as implementation of crowdsourcing models in organizations. Using Expectation-Confirmation Theory (ECT), we take a different approach that focuses on contest level outcomes by developing a model to explain contest duration and performance. We postulate these contest outcomes are a function of managing crowdsourcing participant contestfitness expectations and disconfirmation, particularly during the bidding process. Our empirical results show that contest fitness expectations and disconfirmation have an overall positive effect on contest performance. This study contributes to theory by demonstrating the adaptability of ECT literature to the online crowdsourcing domain at the level of the project contest. For practice, important insights regarding strategic decision making and understanding how crowd contest-fitness are observed for enhancing outcomes related to platform viability and successful organizational implementation.
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