Introducción: Esta investigación tiene como propósito analizar la actividad de la audiencia en la construcción de la agenda periodística de cuatro cibermedios generalistas líderes en el ámbito español (El País, El Mundo, El Confidencial y El Diario). Metodología: A partir de un análisis de contenido (n=3.600 temas recogidos durante 15 días de junio de 2017), se registra la coincidencia entre los temas de portada, las clasificaciones de ‘lo más leído’ y los ‘temas del momento’ asociados en Twitter, entre otras variables. Resultados y conclusiones: Se concluye que los cibermedios estudiados presentan una agenda de portada sensible a la participación ciudadana, que se traduce en un protagonismo más duradero para aquellos asuntos que coinciden con los más leídos o los trending topics. Aunque prevalece el distanciamiento entre los tratamientos informativos preferidos por los periodistas (duros) y los más leídos (blandos), son los primeros los que logran más participación, en concomitancia con otros factores como la coincidencia interagenda, la permanencia y la posición en portada.
In recent years, the accountability practices of digital journalism have gone from constituting an intimate and self-regulatory system of journalistic culture to a complex process that is increasingly external and open to the public (Fengler, Eberwein, Mazzoleni, Porlezza, & Russ-Mohl, 2014; Suárez-Villegas, Rodríguez-Martínez, Mauri-Ríos, & López-Meri, 2017). In this context, values and goals may remain diverse, arguably linked to idiosyncratic elements which often open a gap between traditional and more contemporary newsroom models. Following a qualitative approach, this study examines online media accountability instruments from a functional perspective, dividing its influence in three temporal phases of news production (Heikkilä et al., 2012). In this way, instruments that hold journalists responsible for their work are explored in four leading online news media from Spain: two digital native outlets (<em>Eldiario.es</em> and <em>ElConfidencial.com</em>) and two legacy outlets (<em>ElPais.com</em> and <em>ElMundo.es</em>). In addition to this observation, in-depth interviews are conducted with staff members in charge of audience management to explore the inner routines and protocols that determine the efficacy of such aspirations.<strong> </strong>Our work reveals the preponderant role of instruments focused on the actor and production transparency that the studied media implement to fulfill their responsibility, especially when compared with the weakened self-regulation instruments. The answers of the interviewees stress the difficulties they face in managing participatory forms of accountability and disclose tensions between different strategies, as well as other structural factors that are discussed as essential for the consolidation of these deontological initiatives.
The aim of this study is to determine which social agents are involved in the political debate on Twitter and whether the interpretive hegemony of actors that have traditionally been the most prominent is tempered by the challenge of framing shared with audiences. The relationship between the interpretations expressed and the profiles of participants is analyzed in comparison with the frames used by mainstream media. The chosen methodology combines content analysis and discourse analysis techniques on a sample of 1,504 relevant tweets posted on two political issues -the approval of the education law LOMCE and OBETS. Revista de Ciencias SocialesVol. 11, n.º 1, 2016, pp. 311-330 ISSN: 1989-1385 the evictions caused by the crisis, which have also been studied in the front pages of four leading newspapers in Spain. The results show a correlation between political issue singularities, frames and the type of discussion depending on the participants. Keywords: debate; social networks; public opinion; frame; participatory democracy; citizenship; users; political communication. Resumen El objetivo de este estudio es conocer qué agentes sociales participan en el debate político en Twitter y si la hegemonía interpretativa de los actores que tradicionalmente han sido más prominentes se ve atenuada por el desafío de un framing compartido con las audiencias. Se analiza la relación entre las interpretaciones y los perfiles de los participantes en comparación con los frames de los medios tradicionales. La metodología combina técnicas de análi-sis de contenido y de análisis del discurso sobre una muestra de 1.504 tuits publicados a propósito de dos temas políticos -la aprobación de la LOMCE y los desahucios causados por la crisis-, que también han sido objeto de estudio en las portadas de cuatro periódicos generalistas. Los resultados muestran una correlación entre las singularidades temáticas, los frames y el tipo de debate según los participantes.
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