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Although research on teleworking dates back about a decade, much remains unknown with regard to how teleworking impacts employees’ experience at work. Based on self-determination theory, this research seeks to understand the dynamics underlying the impact of teleworking on employees’ job satisfaction. The study was conducted in an organization with a formal teleworking program; 448 respondents (211 teleworkers and 237 office workers) completed an online questionnaire. The results of structural equation model analysis indicate that teleworking is a better way of meeting workers’ psychological needs for autonomy, competence, and relatedness. In addition, our results indicate that there is a moderating effect on the relationship between these three types of psychological needs and employees’ job satisfaction, supporting the idea that the satisfaction of psychological needs does not operate in the same way for teleworkers and office workers.

The objective of this study was to develop and empirically test a conceptual framework designed to explain consumers' intentions to use online stores in their purchase process. The proposed model integrates the variables that were identified from a literature review and introduces a new dimension: perceived media richness. An online survey was carried out and data from 749 consumers was collected and analyzed by applying structural equation modeling techniques. The results provide empirical support for media richness theory in a commercial context and for causal relationships explaining consumers' intentions to use online stores in their information search and transaction tasks. Managerial and theoretical implications are discussed.

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