This paper reports on the social, cultural, and demographic factors affecting Kuwaiti commuters. The objectives were to 1) investigate the awareness of Kuwaitis of transportation problems, 2) examine the perceptions of Kuwaitis of daily traffic congestion and how it affects them emotionally and physically, and the main objective 3) study the attitudes of Kuwaitis towards using public buses. An online survey was used to examine these factors, and a sample of five hundred transportation system users was obtained. The primary findings showed significant associations between the use of public transport buses and the user’s nationality, gender, age, education, and income level. Men are 2.6 times more likely to use buses, and non-Kuwaiti residents are 6.4 times more likely to use them. In relation to the perceptions of daily traffic congestion, findings indicate that with increase in travel time, commuters, in general, developed more negative feelings, such as exhaustion and stress. A large proportion of the sample population is aware of current local transportation problems and future transportation projects. The results of this study fill a gap in the knowledge of the socioeconomic and cultural factors that influence the success of sustainable public transportation solutions to the traffic challenges found in Kuwait. This knowledge is also crucial to foreign consultants working on planning and transportation projects in the region. It is recommended that officials use this new knowledge on cultural factors to develop integrated land use and transportation plans of the urban areas in Kuwait and to develop more effective and sustainable transportation demand management policies in support of UN Sustainable Development Goals that Kuwait has signed up to pursue.

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