Purpose This paper aims to highlight the degree of diffusion and intensity of use of knowledge management systems (KMSs) among small and medium enterprises (SMEs) in Brazil and apply a taxonomy that synthesizes the strategies of use of KMSs by the SMEs. In addition, it seeks to better understand the processes, practices and technologies of KM by SMEs, pointing improvements in the KMS of Brazilian SMEs and contributing to obtain better results in the search for efficiency and innovation. Design/methodology/approach Based on a literature review on KMSs used by SMEs, an empirical investigation was conceived, developed and conducted through online questionnaires involving 49 selected SMEs operating in several sectors. Findings This paper reinforces the results of the previous work of Cerchione and Esposito (2017) that point to the existence of a reciprocal relationship between KM-Tools and KM-Practices: one reinforces the other and vice versa. On the other hand, it indicates a difference in the behavior of Brazilian companies in relation to the sample of Italian companies studied by Cerchione and Esposito (2017), which presented a negative correlation between the general differentiation index and the general use intensity index of SMEs, while the Brazilian ones showed a positive correlation. Research limitations/implications The study points out the need for greater dissemination of practices and tools to support knowledge management (KM), as well as greater support for the implementation and effective use of these practices and tools within the organizational context of SMEs. Practical implications This paper identifies the main practices and tools to support KM used by Brazilian SMEs, indicating the need for investments in employee training and acquisition of tools. Social implications SMEs represent an important part of the generation of jobs and income in Brazil. Initiatives that lead to the successful implementation of tools and practices to support KM can increase the efficiency and productivity of these organizations. Originality/value This paper applies in a sample of Brazilian companies the taxonomy proposed by Cerchione and Esposito (2017) combining strategies of SMEs for the use of KMSs.
Resumo: A administração do tempo é tema relevante para a sociedade moderna, sendo foco de estudos específi-cos voltados para a produtividade industrial, sucesso profissional, realização pessoal e desempenho acadêmico. A Associação brasileira de Educação a Distância aponta como um dos principais motivos dados pelos alunos para a evasão a "falta de tempo para estudar", tornando, portanto, necessário aprofundar o estudo das habilidades de administração do tempo com o objetivo de superar essa barreira ao ensino por meio da EAD (Educação a Distância) através da Internet. Dessa forma, este trabalho caracteriza as habilidades de gerenciamento do tempo e apresenta um instrumento de pesquisa on-line capaz de mensurá-las. Como demonstração de sua aplicação, utiliza-se o instrumento em cinco amostras de estudantes de cursos mistos ou on-line, avaliando 505 respondentes. Os resultados apontam, por um lado, que as habilidades de administração do tempo podem se aprimorar com o amadurecimento do estudante, independentemente de seu gênero. Por outro lado, a formação acadêmica, por si só, não leva a um aumento significativo das habilidades de gerenciamento do tempo dos estudantes. O instrumento apresentado se diferencia por ser voltado para a avaliação de estudantes de cursos EAD, podendo ser respondido on-line de forma rápida por possuir apenas cinco itens. O instrumento mensura as habilidades de gestão do tempo do estudante e da turma para que os responsáveis pelo curso possam tomar medidas no sentido de adaptar os recursos do Ambiente Virtual de Aprendizagem ao comportamento da turma e oferecer treinamentos para desenvolver as habilidades dos alunos nessa área. PalavRas-chave: Administração do tempo. Educação a distância. Ambiente Virtual de Aprendizagem.aBsTRacT: Time management is an important issue for modern society and also is focus specific studies focused in industrial productivity, professional success, personal achievement and academic performance. The Brazilian Association of Distance Education points out one of the main reasons given by students for evasion as "lack of time to study." Therefore, it is necessary to deepen the study of time management skills, to overcome this barrier to education through ODL (open and distance learning) in the Internet. Thus, this article characterizes the time management skills and presents an online research tool capable of to measure them. As a demonstration application, the instrument is used in five samples of mixed courses or online, evaluating 505 respondents. The results show, on the one hand, that the time management skills can improve with the student's maturity, regardless of their gender. On the other hand, academic education alone does not lead to a significant increase in students' time management skills. The described instrument is distinguished by being focused on the evaluation of students in distance education courses that can be completed on-line quickly, as it has only five items. The instrument measures the student's time management skills and the class so that c...
Engenharia -Educação. 2. Engenharia de produção. 3.Planejamento estratégico. I. Título. CDD 658.5 Elaborado por Maurício Amormino Júnior -CRB6/2422 O conteúdo dos artigos e seus dados em sua forma, correção e confiabilidade são de responsabilidade exclusiva dos autores. 2018 Permitido o download da obra e o compartilhamento desde que sejam atribuídos créditos aos autores, mas sem a possibilidade de alterá-la de nenhuma forma ou utilizá-la para fins comerciais. www.atenaeditora.com.br Engenharia de Produção na Contemporaneidade 5
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