Purpose. The aim of the paper is to investigate the relationship between workplace conflicts and employee burnout. Design/methodology/approach. The survey method was chosen, and the questionnaire was posted online to share among Lithuanian employees. Finally, 495 employees completed the questionnaire, which included four parts: questions about workplace conflicts, burnout, burnout due to conflicts, and consequences of burnout. Statistical analysis was used to process the research data. Findings. The study revealed that the more conflicts employees have with clients, colleagues, or managers, the more burnout they experience as a consequence. Furthermore, conflicts with colleagues have the strongest relationship with consequences of burnout which are not as unambiguous as they may also be the outcome of burnout. Research limitations/implications. The study was conducted in Lithuania and revealed the conflict-induced burnout of employees and the consequences of the burnout they face. Practical implications. Understanding the links between conflict at work and burnout let organizational leaders prioritize conflict resolution, pay more attention to the mental health of employees, and protect the organization from the costly consequences of burnout. Originality/Value. This study reveals the consequences of labour conflicts not only in the context of burnout but also in its consequences which allow to understand the real threat of disputes.

Challenges when many people moved their jobs from the office to home because of COVID-19 pandemic restrictions have put stress on employees’ daily routine and professional lives. This article investigated the experience of individuals working not at the office and disclosed consequences of occupational stress such as mental and physical exhaustion, social deprivation, decreased work commitment, professional cynicism, and professional burnout. The preliminary study was based on a survey of 202 employees in Lithuania who were teleworking from home throughout the pandemic. According to the results, it can be assumed that teleworking had rather negative effects on employee wellbeing, as many teleworkers tended to suffer mental and physical exhaustion and social deprivation when working from home within pandemic. The psycho-emotional state of employees seems to be a key factor influencing the intellectual resources of an organization in a period of uncertainty.