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Purpose Adaptation to the requirements of digital economy is especially difficult for older workers, which is a challenge for today’s organizations due to workforce shrinking and ageing. Therefore, the purpose of this paper is to investigate how it is possible to develop older employees’ potential in technology use in the business environment. Design/methodology/approach The authors examined how employees at various age perceive barriers during enterprise system (ES) adoption and use. This exploratory study is based on grounded theory and draws from the opinions of 187 Polish ES practitioners. Findings With age, emphasis on employees’ perception of mandatory ICT implementation projects is shifting from technology to people-related considerations. For older employees, job security and workload appear the most critical issues in such projects. Age-diverse collaboration appears necessary to address the problems posed by technology-related and demographic changes. Research limitations/implications The findings imply that incorporating multiple stakeholder perspectives and age-related considerations into research on ICT adoption appears essential. Practical implications ICT adoption in the business environment can be successfully supported by age-balanced team building, cooperation between younger and older employees, and age-adjusted change management initiatives. Social implications Supporting older employees during the implementation of mandatory business software should embrace reducing their negative attitudes to ICT-induced change by minimizing their perception of job insecurity. Originality/value Unlike many prior studies, the current research places age in the central role and discusses not only how it is possible to support older employees, but also how to leverage their potential in the process of ICT adoption and use in a mandatory setting.

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The 2019 WHO symposium on the future of digital health systems emphasized the importance of putting the individuals at the center of their own health and well-being. Consequently, strategies for active and healthy ageing should comply with older people's needs and requirements. In this paper, we applied the value-focused thinking approach to investigate the values held by seniors in Latvia, Poland and Sweden in the context of implementation of ICT for active and healthy ageing. Based on interviews with seniors, thirteen value-based objectives were identified and compared with domains of Active Ageing Index (AAI), a country-level measure of healthy and active ageing. The main findings imply that ICT is an important means of attaining the higher level of the AAI. To this end, taking into consideration value-based objectives held by seniors appears a necessary condition. Further, the results suggest that AAI index should be adjusted to the needs of seniors.