Employee turnover is an on-going concern among researchers due to its negative impacts towards organizations. Given the rising rate of employee turnover in a utility company in Malaysia, some attention should be paid on the factors that might influence the employees to leave the organization. Underpinned by social exchange theory, the study was aimed to identify the relationship between organizational justice, organizational citizenship behaviour, and turnover intention. Besides, this study aims to test the mediation effects in the research framework. Research hypotheses are tested by conducting a cross-sectional survey at the utility company located in Klang Valley. Using convenience sampling method, 750 employees were involved which yielded 391 usable responses. Partial least squares structural equation modeling technique was applied to test the proposed research hypotheses. The results have confirmed that distributive justice was significantly related with the turnover intentions of the staff, whereas the other three dimensions of organizational justice were not in the hypothesized negative direction. The results also confirmed the mediatory effect of organizational citizenship behaviour directed at individuals on the relationships between procedural justice and turnover intention. This study provides useful insights for managers and HR practitioners to take remedial measures to retain the employees for long-term.
This article addresses several issues relating to international students' experiential learning via online learning application in cultural studies at Universiti Teknologi Malaysia (UTM) during the post-pandemic era. The main objective of this study is to analyse the challenges encountered by international students in the 'Malaysian Society and Culture' course, a UTM preparatory course offered for newly registered post-graduate international students. The course was designed to expose new UTM post-graduate students, particularly international students to the uniqueness of the Malaysian multi-ethnic, multi-religious, and multi-cultural society. This study employed a qualitative method using written semi-structured open-ended interviews in the e-learning platform. In relation to this, 15 international students who registered for the course in semester 1, 2021/2022 academic session and semester 2, 2021/2022 session were selected using purposive sampling method. Thematic analysis was employed in analysing the data. The findings of this study had shown that the challenges observed included the absence of direct experiential learning, internet accessibility, time zone difference, adjustment problem, and accessibility to online resources. The results also provided valuable insights in relation to the application of online learning in the context of cultural studies. This is pertinent as far as the educational and sociological body of knowledge is concerned.
This study was aimed to investigate the impact of organizational career management towards career satisfaction among employees in a private firm in Johor Bahru, Malaysia. A total of 101 respondents were involved in this study. Questionnaire was used to collect the data and the data was analysed using statistical software to describe the descriptive and inferential statistics. The findings showed a positive and significant impact of organizational career management towards the employees' career satisfaction. Organizational career management practices such as career planning, counselling sessions, training and workshops, mentoring, job rotation and others have given an influence to the employees' career satisfaction. The findings suggested that employees' can improve their knowledge, skills, and abilities (KSA) as well as sustain employees' commitment through career management activities.
This study discusses the issues of intergenerational social mobility by education experienced by two generations of Malay families in a Malay agricultural community namely, FELDA Trolak Utara, Perak, Malaysia. The objectives of the study are to examine the patterns of social mobility and to analyse the socio-cultural factors that are responsible for the different patterns of intergenerational social mobility by education experienced by two generations of the Malay family organizations in FELDA. The study involved fieldwork conducted from December 2014 to August 2015 for a period of nine months. The study employed the qualitative method using participant observation and in-depth interviews, using an interview schedule with thirty families and two FELDA key personalities. The same informants were interviewed again in a follow-up study conducted in November and December 2022 to explore changes that might happen especially during the post-pandemic period which involved only e-mails, telephone calls, or text messages. The findings of the study show that the majority of the informants experienced a pattern of upward intergenerational social mobility in terms of their level of education. Although horizontal intergenerational social mobility was also
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