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The aim of this study is to diagnose and evaluate e-learning quality dimensions (content, accessibility, quality of system used, evaluation, and feedback) from the students prospective in Iraqi institutes and universities after the e-learning system was implemented due to the emergence of the Corona pandemic (covid-19) at the beginning of 2020. The study is based on the following question: Are the dimensions of e-learning quality available in Iraq? Knowing the answer to this question is considered a contribution of the current study because there are no previous studies that addressed the topic. The theoretical part of the research relied on articles that have been published in high-quality journals. As for the data of the practical part, it was obtained through the electronic questionnaire. The number of received forms reached (1016) forms. The study reached a conclusion that the weak implementation of e-learning quality dimensions in Iraqi higher education institutions. The study recommended Iraqi higher education institutions pay more attention to all dimensions of e-learning.

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journals.uoz.edu.krd * The translation of 'beleçek to dried could be inaccurate, because beleçek means dried melon slices.

SummaryThis study aims to determine the impact of creativity elements on educational service quality dimensions depending on the hypothetical scheme takes into account the correlation between two variables, and adopted two fundamental hypotheses to determine the impact and correlation between research variables. The theoretical side of the research was written by taking advantage of the literature of the relative subject. Duhok Polytechnic University in Iraqi-Kurdistan Region has been chosen to conduct the field part of the study; research sample consist of 70 individuals of academic staff of the chosen university. A questionnaire has been developed to collect data and information on the field side, and through using statistical methods (frequencies, percentages, mean standard deviation, Spearman's rank correlation and regression analysis). The descriptive data have been analyzed and research hypotheses have been tested. The most important findings of the study were: the emergence of attention and concern by the university to the concept of creativity reflected in their answers that creativity elements have a significant positive impact on educational service quality dimensions and a significant positive correlation has been proved between them as well. The study reached a set of proposals the most important is to try to take advantage of the strengths owned by the university regarding the elements of creativity that the results showed a clear impact on the services provided, especially originality and sensitivity to problems variables.