The aim of this research is to prove the effect of service quality and price on Shopee e-commerce customer satisfaction at Cendana Polytechnic, either partially or simultaneously. The research method used is associative quantitative method through online questionnaires. The number of respondents/sample as many as 35 students of the Cendana Polytechnic from a population of 408 people with the Accidental Sampling technique. The results showed: (1) Service quality has an influence on Shopee e-commerce customer satisfaction at Cendana Polytechnic, where the T test results, the significant value is 0.005 or less 0.05. (2) price has no effect on Shopee e-commerce customer satisfaction at Cendana Polytechnic, with T-test results, a significant value of 0.105 or greater 0.05. (3) Service quality and price have an influence on Shopee e-commerce customer satisfaction at Cendana Polytechnic with F test results, Fcount 11.488 with F significance of 0.000 or F significance value less than 0.05
The purpose of this study is to empirically examine the effect of gamers' consumptive behavior on gacha purchases in the Genshin Impact Game. Gacha is a game based on the player's chance and luck. Most of these games are usually free-to-play games with a gacha system as an incentive to use real currency to collect rare (limited) items. The research method used is a quantitative type. The number of research samples is 250 people from the population of Genshin Impact players whose number is unknown, with the sampling technique is accidental sampling. The large influence of consumptive behavior on the purchase of gacha can be seen in the results of the coefficient of determination (R2) as a percentage of 74.5%. With the results of this coefficient, it can be concluded that the purchase of gacha by 74.5% is influenced by the consumptive behavior of the players, while the remaining 25.5% is contributed by other factors that can be explained by other variables outside the model
This study aims to empirically prove the influence of leadership style on the work motivation of Generation - Z, the method used in this study is a quantitative research method, this research is intended to build a picture of the phenomenon that is in the context of research, namely youth today or also called Generation – Z. This study was conducted on sandalwood polytechnic students, collecting data in the form of questionnaires distributed to respondents with a sample of 71 students. The data analysis used is multiple linear regression analysis with the help of data processing software, the results of this study indicate that simultaneously situational leadership style and autocratic leadership style significantly influence work motivation of Generation Z. This study also produces a partial effect of each - each independent variable to the dependent variable, the contribution of the independent variables included in the regression equation to the independent variable is 15.2%, the remaining 84.8% is influenced by other variables not included in this research model.
The background of this research is the author's interest in knowing the effect of spirituality in the workplace on work commitment at Maha Vihara Maitreya, Medan. The purpose of this study was to determine the effect of spirituality in the workplace on employee work commitment. This research uses associative quantitative method. This research is supported by the distribution of questionnaires to respondents. The sample of this research is Maha Vihara Maitreya employees, totaling 60 employees. The sampling technique used is a saturated sampling technique. The results of the normality test for spirituality in the workplace are 0.072 and work commitment is 0.064 where the value is greater than the standard significant = 0.05, so it can be concluded that the data tested are normally distributed. The results of the linearity test showed that between spirituality at work and work commitment had a linear relationship with a significance of 0.000. The results of the correlation between spirituality at work with a strong work commitment with the results of 0.764. The results of the determination coefficient test that the spirituality variable at work affects the work commitment variable by 58.4% while 41.6% is influenced by other factors. The result of simple linear regression is Y = (-14,584) + 1,234 X, which means that every increase or increase of 1 unit of spirituality will increase work commitment by 1,234 times. The results of hypothesis testing the calculated T value of 8.95 and obtained the T table value of 2.001. Where T count > T table (8.95 > 2.001), then Ho is rejected. Ha is accepted, which means that spirituality at work affects work commitment at Maha Vihara Maitreya, Medan. Thus it can be concluded that "Spirituality in the Workplace has an effect on Work Commitment at Maha Vihara Maitreya".
Tujuan dari penelitian ini adalah untuk membuktikan secara ilmiah bahwa terdapat perbedaan harapan dan kinerja pelayanan yang diberikan kepada mahasiswa Politeknik di Kota Medan serta untuk mendeskripsikan tingkat kepuasan mahasiswa Politeknik di Kota Medan pada masa Pandemi Covid-19. Penelitian ini menggunakan pendekatan deskriptif kuantitatif dan metode pengumpulan data angket. Kuesioner dibagikan kepada 389 mahasiswa politeknik di Kota Medan. Kepuasan siswa diukur dengan metode SERVQUAL Parasuraman, dan menggunakan Diagram Cartician untuk menentukan koordinat masing-masing atribut. Hasil penelitian menunjukkan bahwa terdapat perbedaan antara harapan mahasiswa dengan kinerja pelayanan politeknik, sedangkan tingkat kepuasan mahasiswa sebesar 78,35% yang artinya tingkat kepuasan mahasiswa Politeknik Kota Medan pada masa Covid-19 adalah Puas.
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