The aim of this research is to prove the effect of service quality and price on Shopee e-commerce customer satisfaction at Cendana Polytechnic, either partially or simultaneously. The research method used is associative quantitative method through online questionnaires. The number of respondents/sample as many as 35 students of the Cendana Polytechnic from a population of 408 people with the Accidental Sampling technique. The results showed: (1) Service quality has an influence on Shopee e-commerce customer satisfaction at Cendana Polytechnic, where the T test results, the significant value is 0.005 or less 0.05. (2) price has no effect on Shopee e-commerce customer satisfaction at Cendana Polytechnic, with T-test results, a significant value of 0.105 or greater 0.05. (3) Service quality and price have an influence on Shopee e-commerce customer satisfaction at Cendana Polytechnic with F test results, Fcount 11.488 with F significance of 0.000 or F significance value less than 0.05

Job satisfaction is a very important thing to note so that all activities within the company can be run smoothly. Research on the level of job satisfaction at PT. Centradist Partsindo Utama Medan Branch started from the high level of employee absenteeism. Main Branch Medan. This study uses descriptive quantitative methods that aim to determine the level of job satisfaction of employees at PT. Centradist Partsindo Utama Medan Branch based on data obtained from questionnaires. The sampling technique used by the researcher is purposive sampling where the subjects in this study are all employees. who have worked for more than 2 years at PT. Centradist Partsindo Utama Medan Branch, as many as 21 people. research subjects where as many as 3 employees (14.3%) have a high level of job satisfaction, 15 employees (71.4%) have a moderate level of job satisfaction, and 3 employees (14.3%) have low job satisfaction

This study aims to analyze whether there is an effect of service quality on Gojek customer satisfaction. In this case the author conducted research at the Medan Cendana Polytechnic, with a sample population of 130 students of Medan Cendana Polytechnic. The sampling technique used is by distributing questionnaires via google form to 130 respondents. The results in this study indicate that service quality has a positive and significant effect on customer satisfaction. This is evidenced by the results of the t-test, that the significance value is 0.000 <0.05 and the tcount is 14,274 > ttable1,656. As for the results of the coefficient of determination that the effect of service quality on customer satisfaction is 61.1% and the remaining 38.9% is influenced by other factors.