<p>This study assessed the instrumentality of Touch ’n Go eWallet mobile app at selected areas in University Malaysia Perlis (UniMAP) and Politeknik Tuanku Syed Sirajuddin (PTSS) Perlis, Malaysia, in July and August 2019. Fifteen staff from the two institutions was selected as participants. The purpose of the test was to assess the usability of the app and get user feedback to improve the instrumental quality of the application in order to meet user satisfaction and their experience. This report contains the participants’ feedbacks, task completion rates, ease or difficulty of task completion, time on task, errors, and recommendations for improvements. This study used 4 tasks to assess the instrumental quality of Touch ‘n Go eWallet mobile app. Overall, the outcome of the study revealed that the app is generally usable and instrumental to assisting users accomplish their electronic wallet goals. There is however some observed issues in the app that require fixing to enhance the instrumental quality of app.</p>
Appropriation of connecting technology in the context of family use has revealed its affordance as mediating tool to facilitate familial bonding, as that which is beyond communication. Yet, its operationalization through the HCI design is still not extensively studied. It is postulated that the theory of Interaction Ritual and family ritual could serve as a lens for understanding of how interface design mediates such bonding in digital environment. As theories, they are specifically tailored to understanding interactions among people and technologies which further assist in conducting an interpretative analysis in producing mappings of interaction design concepts to bonding eliciting design features informed by earlier work. The model serves as a new foundation to inform appropriate design of future family connecting technology in pursuit of familial bonding.
This paper reviews and identifies the criteria used in the teacher-candidate selection process. The identified main criteria and sub-criteria were prioritized according to their importance by a group of experts. The literature was the source of the criteria and twelve experts who have experience in teacher-selection process were asked to justify the criteria obtained from the secondary source. Furthermore, these experts evaluated the relative importance of the identified criteria in a pair-wise manner. Their judgments were analysed by a multi-criteria method, known as the Analytic Hierarchy Process. Three main criteria were identified which consisted of ‘content of knowledge’, ‘communication skills’ and ‘personality’, while each of these three main criteria had four, six and eight sub-criteria respectively. The degree of importance which is known as weights of these criteria were also calculated where those criteria which receive higher values are considered to be more important. Generally, the results of the analysis show that ‘communication skills’ and ‘personality’ are the most and second-most important criteria respectively, followed by ‘content of knowledge’ in the third position. The analysis of the importance of the sub-criteria of these three main criteria is also included. These criteria and the weights can be used later in the development of the teacher-selection model. Both secondary data and primary data were used in this research. All the experts or the respondents have experience in the selection process where 40% of them have more than six years’ experience. Keywords: Analytic Hierarchy Process (AHP), importance, multi-criteria, selection, teacher, weights.
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